Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Reasonable price close to City center. Room had an odd smell. Very basic amenities. Road construction makes walking to some bars and restaurants difficult. Food Mart close by to bring in meals.
Comment from Hotel Management
19 Sep 2024 by Shivam, Hotel Management
Thank you for your review. We're glad you found the location convenient and the price reasonable. We apologize for the issues you experienced and appreciate your feedback. We'll work on improving for future guests.
by A verified traveler
Posted 17 Sep 2024
would not come back
Comment from Hotel Management
19 Sep 2024 by Shivam, Hotel Management
Thank you for your feedback, Phuong. We're sorry to hear that your stay didn't meet your expectations. We appreciate your comments and will work on improving our services.
by A verified traveler
Posted 10 Sep 2024
Great place, location and price
Comment from Hotel Management
10 Sep 2024 by Shivam, Hotel Management
Thank you! We’re glad you found the place and price to your liking. Let us know if you need any further information or assistance!
by A verified traveler
Posted 12 Aug 2024
I was there just for the night so it was ok but some very sketchy people staying there.
Comment from Hotel Management
12 Aug 2024 by Shivam, Hotel Management
Thank you for sharing your experience. We're glad the stay was okay for the night, but we apologize for any discomfort caused by other guests. We strive to ensure a safe and pleasant environment for all our guests and will continue to work on improvements. We hope you'll consider staying with us again in the future.
by A verified traveler
Posted 5 Aug 2024
very close to HEB and TSU.
Comment from Hotel Management
6 Aug 2024 by ABVI, Hotel Management
Thank you for your review! We're pleased to know you found our location convenient, being close to HEB and TSU. We hope to see you again soon!
by A verified traveler
Posted 2 Aug 2024
Very shady location and vibe. Room was full of weed smell upon arrival. Parking lot did not seem safe after dark. Will not return.
Comment from Hotel Management
3 Aug 2024 by ABVI, Hotel Management
Thank you for your feedback. We apologize for any discomfort you experienced during your stay. Your concerns about the location and room condition are important to us, and we will address them promptly to improve our services.
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Shivam, Hotel Management
We're sorry to hear you were not satisfied with your stay. If there's anything specific you'd like to share, we're here to listen and improve.
by A verified traveler
Posted 31 Jul 2024
Smelled like mold and cigarettes
Comment from Hotel Management
6 Aug 2024 by ABVI, Hotel Management
We're sorry to hear about your experience. We take your feedback seriously and will work on addressing these issues. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Jul 2024
It will nice to give water for the guest than sell it.
Comment from Hotel Management
29 Jul 2024 by Shivam, Hotel Management
Thank you for your suggestion! We appreciate your feedback and will consider providing complimentary water for our guests in the future. We're glad you enjoyed your stay and hope to see you again soon.
by A verified traveler
Posted 29 Jul 2024
The cleanliness of my room was very good. The parking was very tight and someone managed to hit my car mirror while I was parked.
Comment from Hotel Management
29 Jul 2024 by Shivam, Hotel Management
Thank you for your feedback! We're glad to hear that you were satisfied with the cleanliness of your room. We apologize for the tight parking situation and the incident with your car mirror. Your comments will help us improve our services. We hope to see you again soon.
