Ratings based on 19 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024 on Hotels
As always very comfortable accommodation not much hassle checking-in. Recommended!
by A verified traveler
Value for money
Posted 12 Aug 2024 on HotelsVery convenient
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024 on Hotels
Value for money. Walkable. Friendly staff. Thanks a lot for good service. Since we are a repeat customer, definitely recommended accommodation!
by A verified traveler
Comfortable stay
Posted 22 Jul 2024 on HotelsAll good
Comment from Hotel Management
2 Aug 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest, thank you for your positive feedback, we highly appreciate it. We are pleased to know that you found your stay enjoyable, and we look forward to seeing you again on your future travels to Cebu!
by A verified traveler
Posted 8 Jul 2024
The place was okay, near malls and convenience stores. It even has small stores around the area. We were asked to pay for a smoking fee during check out even when the room already has a smell of cigarette when we got there.
Comment from Hotel Management
9 Jul 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest,Thank you for your review; we are glad that you are satisfied with your stay. We sincerely apologize for the inconvenience encountered during your stay. However, it is stated in the guest registration form, which is signed before check-in, that we charge guests for smoking inside rooms. We always see to it as well that all rooms are cleaned thoroughly before the guest enters. Hence, if there was a cigarette smell, you could have reported this to the front desk immediately. We hope that this clears any misunderstandings you may have, and we look forward to seeing you again on your next booking!
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest, thank you for your review. We sincerely apologize for any inconveniences you may have encountered during your stay. We look forward to another chance to serve you, and we can assure you that your next stay with us will be an enjoyable one!
by A verified traveler
Posted 3 Mar 2024 on Hotels
Had a wardrobe in the room with no center rail fitted. unable to hang any clothes which was inconvenient.
Comment from Hotel Management
9 Jul 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest,Thank you for your review; we are glad that you are satisfied with your stay. Regarding your concern, we sincerely apologize for the inconvenience this caused. However, if you had reported this to the front desk, we would have assisted you immediately. We look forward to seeing you on your future travels to Cebu!
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest, Thank you for your feedback. We hope to be of service to you again in the near future!
by A verified traveler
Posted 13 Dec 2023
there was not very much i did like
Comment from Hotel Management
9 Jul 2024 by Anne, Guest Service Officer, Hotel Management
Dear Guest,Thank you for your review. We sincerely apologize for any inconveniences encountered during your stay. We hope to be given another chance to serve you, and we can assure you that your next stay with us will be a pleasant one!
