Ratings based on 186 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The staff were superb but each side were building works which weren’t that noisy, but made the area look dirty
Comment from Hotel Management
27 Sep 2024 by Suranga Rathnayake, Hotel Management
Dear Pamela,"Thank you so much for your kind words about our staff! We're thrilled to hear they made your experience enjoyable. We sincerely apologize for the temporary building works on either side of the property. Although they were not noisy, we understand they may have affected the overall appearance. We are actively working to ensure that this doesn't impact the beauty and comfort of your stay. We hope to welcome you back soon for an even better experience."Best regardsHotel Manager
by A verified traveler from El Paso
Posted 8 Apr 2024
The room is a one star at the most. The sink in the bathroom was leaking. The fan was working with high speed and wouldn't change. The bed was of very low quality with the pillows having some funky smell. The only positive thing is the kindness of the people working there. I will not go back.
by A verified traveler
Posted 27 Nov 2023
Fair for the price food is good staff is friendly room is so so
by A verified traveler from Riga
Posted 8 Jan 2021
We stayed in Crystal Sands beach for 7nights.. and it was absolutely amazing experience. Staff in hotel was always kind, helpfull and tooked care about all our needs. Rooms are nice, clean and with perfect pillows and mattress. Hotel is located in perfect location next to sea. Manager Jack was so kind and nice! We already miss these place and we would love to Come back as soon as possible! I recommend these place for all travelers who want to explore great service and stay in cozy and nice place in Maldives!
by A verified traveler
Posted 2 Jan 2021 on Hotels
by A verified traveler
Posted 12 Feb 2020
The lock of door to veranda did not work and the door is very tight to open. Otherwise, it is fine.
by A verified traveler
Stay at Crystal
Posted 20 Jan 2020 on HotelsThe hotel is conveniently located ; the manager - Jack is very helpful . Staff like Imon; Murtaza Hossain ; Rabbi ; Jerry are excellent.
Food is ordinary and there are options around; so don't go for an all inclusive .
We had booked in a Beach View room; but there was no water in the toilet in it (106 ). When complained , the receptionist offered to give a down graded room stating no other BW rooms are available.. that was very disappointing and I asked them to refund my money .. Jak intervened and gave us an upgraded room - Ocean View - much appreciated.
Infact dont book a BV ...its dingy ; if you are looking for one might as well go for OV
by A verified traveler
Good hotel for vacation
Posted 19 Jan 2020 on HotelsThe hotel is ok for the price. The service is not awesome, but not mediocre either. It's clean and room service is available whenever you need it. The manager Jack was really awesome. He provided us with an awesome experience. He even let us check in at 12:00 am. He is really what a manager should be. Definitely visit here if you are taking a vacation. it will be worth it. Thanks Jack!!!
by A verified traveler
Posted 13 Oct 2019
by A verified traveler
Posted 21 Sep 2019
