Ratings based on 502 Verified Reviews

3.2 out of 5
72% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 27 Sep 2024
Small rooms, small bathroom with an unmounted shower head. 2 small towels only provided. Not good for a long stay.
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Bonjour, Nous vous remercions pour votre retour.Nous navré que notre offre n'a pas eu votre satisfaction. Bien Cordialement.
3 out of 5
by A verified traveler

Posted 3 Aug 2024 on Hotels
Air conditioning poor
5 out of 5
by A verified traveler

Perfect budget accommodation

Posted 18 Mar 2024 on Hotels
Basic hotel, basic amenities, comfortable and affordable.
1 out of 5
by A verified traveler

Grimm wee room .

Posted 5 Mar 2022 on Hotels
Room looked like it came off a caravan.very loud non stop dripping tap in the caravan toilet. Fire brigade attended at midnight responding to the alarm , 20 minutes later they attended again. Only saving grace was that we only stayed the one night.
Comment from Hotel Management
6 Mar 2022 by La direction, Hotel Management
Bonjour, Tout d'abord merci de votre retour. Nous sommes navrés que la chambre n'ait pas répondu à votre attente mais vous avez choisi de séjourner dans un hôtel de standing 1 étoile. Et sachez que toutes les normes 1* de Première Classe sont respectées dans nos chambres. Concernant l'alarme incendie, oui l'intervention des pompiers a eu lieu et cela devrait plutôt être rassurant pour vous.
2 out of 5
by A verified traveler

Just for overnight cheap hotel

Posted 6 Jan 2021 on Hotels
Overnight staying, very small and old room, but clean
Comment from Hotel Management
27 Feb 2021 by The desk, Hotel Management
Thanks you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2019
4 out of 5
by A verified traveler

Premiere- Classe Hotel

Posted 6 Jul 2019 on Hotels
A friendly economical hotel. Staff are very helpful. Local transport is nearby and easy to use. I recommend this hotel to travellers looking for an economical clean and comfortable shirt stay.
Comment from Hotel Management
7 Jul 2019 by The reception, Hotel Management
Hello, We thank you for this beautiful opinion. We would be very happy to see you again during your next stay in Lyon. Regards, The reception
4 out of 5
by A verified traveler

Posted 6 Jul 2019
Comment from Hotel Management
9 Jul 2019 by La réception, Hotel Management
Au plaisir de vous revoir parmi nous.
4 out of 5
by A verified traveler

WWC in Lyon

Posted 6 Jul 2019 on Hotels
We enjoyed our experience and were mostly pleased with our experience. The front desk attendants were very kind and welcoming. They assisted us with transport to and from the Women's World Cup and pointed us in the right direction to a supermarket. The only cons were that the bathroom did not seem to be especially well cleaned. There were a few stray hairs in the shower and by the sink when we arrived.
Comment from Hotel Management
7 Jul 2019 by The reception, Hotel Management
Hello, We are sorry for the inconvenience suffered during your stay. Do not hesitate to tell us when something is wrong. We look forward to seeing you again. Regards, The reception
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