Ratings based on 471 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Stay far away from these fraudsters.
MiHotel is NOT a hotel, not an apart-hotel, simply a company that rents out private apartments in various residential buildings - our building was old and dilapidated. We were lured by a good location, but after we paid online, we got a completely different location more than 1 km away and they stopped replying to messages. Of course, there are no services at all that one takes for granted in a hotel: reception, breakfast, etc. - you simply get digital codes to the doors, that’s it - good luck if anything goes wrong.
Comment from Hotel Management
16 Oct 2024 by Author, Hotel Management
Dear Marina,
We are sorry that you did not enjoy our establishment.
Thank you for respecting our team despite your negative experience.
MiTeam
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 11 Sep 2024
This was such a wonderful place to be introduced to Lyon. The directions were perfect, and we did not miss having a front desk. The room was charming. The breakfast was great. Couldn't be happier.
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 27 Aug 2024
This property is spacious but poorly designed, just a large open room with bathtab, master bed and two single beds in the same room with no divider. The wash sink is too small with no space for anything. The toilet floor is some old raw stones with dirts. We reminded the staff that we need fresh towels everyday which was promised based on the checkin policy, but first day we had to message a few times and second day no towels at all. During the shower, hot water stopped all of sudden. Overall it is a poorly managed apartment hotel room.
by A verified traveler
Posted 16 Jul 2024
Would stay again.
Comment from Hotel Management
22 Jul 2024 by The MiTeam, Hotel Management
Hello,What a wonderful review you wrote ! Thank you so so much ! We are all looking forward to welcoming you in a not too distant future!Best Regards,
by A verified traveler from Haymarket
Posted 14 Jul 2024 on Orbitz
Na
Comment from Hotel Management
22 Jul 2024 by La MiTeam, Hotel Management
Hello,We are very happy to have contributed to the success of your stay...such is our pleasure.Thank you very much and see you soon,The MiTeam
by A verified traveler
Posted 30 Jun 2024
Check in and paying for hotel was not the easiest. But the property is great and I would highly recommend. I would just say not to rent a car and try to park in the city.
Comment from Hotel Management
22 Jul 2024 by The MiTeam, Hotel Management
Dear Guest,Thank you so much for your wonderful feedback about your recent experience at MiHotel.Looking forward to welcoming you back in a not-too-distant future.With warm regards,MiTeam
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by La MiTeam, Hotel Management
Bonjour Robert, Nous sommes navrés que votre séjour ne se soit pas passé dans les meilleures conditions.Sachez que les détails de votre mécontentement nous auraient été utiles.
by A verified traveler
Posted 3 Jun 2024
Clean, adorable. Safe location with locked entry. Walkable to town. Fav hotel of our vacation!
Comment from Hotel Management
12 Jun 2024 by The MiTeam, Hotel Management
Dear Guest,What a wonderful review you wrote ! Thank you so so much ! We are all looking forward to welcoming you in a not too distant future!Best Regards, MiTeam
