Ratings based on 359 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 28 Jul 2024
The room was really hot so couldn’t sleep. The beds were made up singles but pushed together like a double, we wanted a twin.
On arrival we had to change rooms as the first room they gave us had a baby cot.
One of the lifts stopped working and there was no evening food available and no shops near by.
I wouldn’t stay there again as I didn’t feel like I slept at all!
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Posted 13 Feb 2023
Comment from Hotel Management
11 Apr 2023 by gm, Hotel Management
Bonjour,Merci pour votre commentaire. Au plaisir de vous revoir.CordialementSAVOYE OlivierDirecteur
by A verified traveler
a short stay at IBIS Est Bron
Posted 17 Dec 2022 on Hotelsa short business trip stayed at this IBIS due to proximity with the venue
Comment from Hotel Management
19 Dec 2022 by gm, Hotel Management
Hello,Thank you for your comments following your stay at ibis Lyon Est Bron.Looking forward to welcoming you again.CordiallySAVOYE OlivierDirector
by A verified traveler
Posted 2 Oct 2022
by A verified traveler
Decent, but far out from the main area
Posted 22 Aug 2022 on HotelsIt's decent enough for an Ibis, but is in a weird area - very far out in some kind of hospital / industrial zone. The room is spacious enough, but... a bit rundown - but that's the same as any Ibis hotel.
Comment from Hotel Management
24 Aug 2022 by gm, Hotel Management
Hello, Thank you for your comments following your stay at ibis Lyon Est Bron. Looking forward to welcoming you again. Cordially SAVOYE Olivier Director
by A verified traveler
Posted 30 May 2022
As a stop over on the way somewhere very good. The hotel was good and the staff very helpful. The bus service to Lyon regular and easy but it is 45 minutes each way. Day passes great value for travel in and out. No Restuarants within walking distance. Liked the secure parking and overall very good value
Comment from Hotel Management
12 Jun 2022 by gm, Hotel Management
Hello,
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron.
At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Savoye Olivier
Manager
by A verified traveler
No twin beds even though booked well in advance
Posted 22 May 2022 on HotelsNot possible to have twin beds for 2 business associates. They just pulled apart the beds at the feet end & left the heads together.
Comment from Hotel Management
12 Jun 2022 by gm, Hotel Management
Hello,
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Savoye Olivier
Manager
by A verified traveler
Posted 19 May 2022 on Hotels
Comment from Hotel Management
20 May 2022 by The management team, Hotel Management
Dear Mark, we would like to thank you for the time dedicated to review the hotel. We hope to welcome you again in the near future.
Best regards,
