Ratings based on 397 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Directeur, Hotel Management
Bonjour Kota,Merci beaucoup pour votre évaluation de 4/5 ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Votre retour est très important pour nous et nous encourage à continuer d'améliorer nos services. Si vous avez des suggestions pour rendre votre prochaine expérience encore meilleure, n'hésitez pas à nous en faire part.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Lyon.Cordialement,La directionHôtel Ibis Lyon Caluire Cité Internationale
by A verified traveler
Posted 1 Sep 2024
The hotel is in an interesting location, seemingly uninviting at first, but after a day or two, once you become familiar with it and its surroundings, it proves to be an excellent choice for anyone attending a conference at the nearby Lyon Convention Center. The staff are kind, and the rooms are clean and well-maintained.
Comment from Hotel Management
15 Oct 2024 by Directeur, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that despite initial impressions, you found our location to be an excellent choice, especially for those attending conferences at the nearby Lyon Convention Center. We're also pleased that you appreciated the kindness of our staff and the cleanliness of our rooms.Your feedback is very valuable to us, and we hope to have the pleasure of welcoming you back to the ibis Lyon Caluire Cité Internationale in the future.Best regards,The Management - ibis Lyon Caluire Cité Internationale
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Average but pricey.
Posted 22 Nov 2023 on HotelsQuite noisy due to the proximity of the railway tracks, cleanliness is questionable, and breakfast are really basics. Prices were relatively high for what it is.
Comment from Hotel Management
27 Nov 2023 by Emeline , Hotel Management
Dear Rollon,Thank you for taking the time to review your experience at the ibis Lyon Caluire Cité Internationale. We are sorry that despite our best efforts, we were unable to provide you with a pleasant experience . We take our customers' comments very seriously and thank you for telling us about them so that we can take the necessary steps to improve our services. We hope you will give us another chance in the future and enjoy a more positive stay at the ibis Lyon Caluire Cité Internationale. Best Regards.
by A verified traveler
Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Emeline, Hotel Management
Cher Chris, Nous vous remercions d'avoir pris le temps de noter votre séjour dans notre établissement. Nous nous réjouissons que celui-ci se soit bien déroulé.Nous espérons avoir le plaisir de vous accueillir à nouveau.Bien Cordialement.
by A verified traveler
Posted 30 Jul 2023
For money paid it was ok. Of course the room and especially the bathroom are small, but it's a 3 star hotel, it was expected. The staff was very nice and helpful, for this I give 5 stars.
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler
Posted 28 May 2023
Very friendly staff, room is basic but super clean and spacious. It was also nice and quiet when I stayed there. All you need when you travel for work.
by A verified traveler
Posted 2 Sep 2022 on Hotels
Simple accommodations. Was staying at the hotel during a very warm series of days and rooms not well ventilated/air conditioned
Comment from Hotel Management
16 Sep 2022 by Emma, Hotel Management
Dear Mr Jose,Thank you for sharing you experience in our hotel. We are sorry to read that you had problems with the air conditioned. We could have made something to help you and fix it, do not hesitate, for a next stay, to ask the reception some help with it, it will be a pleasure for us to help you having the best experience. Hoping to see again, The reception
by A verified traveler
Posted 22 Aug 2022 on Hotels
