Ratings based on 403 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2024
Convenient location, very hot room as no air conditioning, car park very small-fiends car was damaged in the car park. Good location to walk into Lyon
by A verified traveler
Posted 10 Jul 2024
There was no air conditioning - and I only got an email the day before to tell me. Very hot so opened the window but traffic noise and mosquitoes meant we couldn't keep it open. Blind didn't close completely so sun came in through the gap. Area very rough. Not close to a metro station.
by A verified traveler
Posted 4 Mar 2024 on Hotels
by A verified traveler
Posted 23 Nov 2023
by A verified traveler
No movement.
Posted 14 Aug 2023 on HotelsCheap, cheerful. Acceptable, except only one extra pillow for 2 people. I asked at reception, but was told they could not provide another pillow under any circumstance. So one of us did not get a good nights sleep.
by A verified traveler
Posted 21 Dec 2022 on Hotels
Comment from Hotel Management
26 Dec 2022 by gm, Hotel Management
Madame Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Lyon Gerland. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame Monsieur, en l’expression de nos sentiments les meilleurs.SAVOYE OlivierDirecteur
by A verified traveler
Posted 14 Aug 2022
Staff were brilliant. Easy to cycle in to the city centre. Air conditioning would be welcomed in the rooms. Thank you to the security guard who advised us to turn our car around so that the bikes left overnight on the bike rack remained visible on cctv.
Comment from Hotel Management
16 Aug 2022 by gm, Hotel Management
Hello,
Thank you for your comments following your stay at ibis Budget Lyon Gerland. Looking forward to welcoming you again.
Cordially
SAVOYE Olivier
Director Ibis Budget Lyon Gerland
by A verified traveler
Good value for money
Posted 1 Nov 2021 on HotelsGood budget hotel. Rooms are small but clean and comfortable
by A verified traveler
Good service but a little rocky
Posted 15 Sep 2020 on HotelsThere were some issues with the hotel computer system which led to some inconveniences but there were several staff who made up for it with service with a smile. We chose the location because of an event but ultimately, it is quite far from the center of town so consider that in your selection. Unfortunately there was no air conditioning in the rooms which was not advertised on hotels.com (I think) so this made it a little hot in the evenings.
by A verified traveler
Prostitution
Posted 28 Feb 2020 on HotelsThis is a terrible place to stay if you are with family,
Out side this hotel, there is 10's of white vans standing waiting doe customers, ( prostitution) girls inside the van on the driver side, with a lamp light on just waiting for customers to approach and negotiate the price, and when you are at the hotel you will find those prostitutes bringing the customers to the hotel.
