Ratings based on 236 Verified Reviews

3.6 out of 5
83% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good end results!

Posted 24 Aug 2024 on Hotels
When I arrived at the hotel, there was no one at the front desk. I rang the bell and waited a long time. After ringing many times, an attendant came to the desk (about 30 minutes later). He seemed unprepared for me, and left to find a room. After 15 minutes and me ringing the bell several times again, he came back. He was very nice, appologetic, and assigned a "room with a view". This was on the 4th floor with no elevator. The room's window openned to the view of a wall, and it was extremely hot with no air-conditioning. I went down stairs to request a refund. The attendant said he'd reassign me to the best room. This was on the 5rh floor, and it really was nice. The window opened to a balcony with a view over looking the city. It had a fan and the room cooled off quickly. Even though the service was slow, at first, the end results were a comfortable clean room located close to transportation and a 15 minute walk to Parc de la Tete d'Or. I would stay in that room again. The value for the room was also good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 1 Oct 2023
This is a solid property that is in a safe and fun part of town. It is walking distance to the museum. The staff is super friendly, courteous, and knowledgable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2022 on Hotels
1 out of 5
by A verified traveler from Houston

Posted 21 Sep 2022
Barely 2-star. Everything looked and felt cheap and broken. No shower curtain so the bathroom flooded. Dirty sheet. Wifi only worked at 6am. Front desk staff rarely there. Cleaners stole food from my room. I wouldn't have let them in but there was no 'do not disturb' sign and I never saw anyone at the front desk to tell them not to clean.
4 out of 5
by A verified traveler

Posted 12 Sep 2019 on Hotels
Pleasant, good location.
1 out of 5
by A verified traveler

Posted 13 Apr 2019 on Ebookers
The room was very nice. The staff are terrible, the lad
2 out of 5
by A verified traveler from London

Posted 29 Nov 2018
This is a very basic hotel. Super friendly reception and room was clean. However the whole thing feels a very run and basic down and the bathroom has a bath with hand held shower. That would be OK but I paid Euro 150 inc tax and it felt like incredibly bad value. It may have been a peak time due to Champions League - game. I just looked again now and it is showing at £67. For that price it feels OK
5 out of 5
by A verified traveler

I'd recommend this lovely hotel.

Posted 25 Oct 2018 on Hotels
What a lovely place, great location and with a huge daily morning market running along the Boulevard. Our hosts were great, gave us a map and marked out a good walking route down to the old town, up to the cathedral and Romain site. There was a bath in our bathroom - heaven as after all the walking up hill and down dale, my calves really appreciated the soak in a hot bath. Toiletries and disposable plastic beakers were provided, but we had taken our own and by doing so hope to save on plastic and packaging waste. Parking in Lyon was a nightmare and we much appreciated the hotel secure parking across the boulevard. The next day we tried to visit the archeological museum but had to give up because there was nowhere to park.