Ratings based on 969 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 27 Sep 2024
The pool was nice 😊
Comment from Hotel Management
27 Sep 2024 by Desiree, Hotel Management
Hello Sharylann, Thank you for taking the time to write a review about Best Western Alderwood. I am so glad to know that you enjoyed our outdoor pool! We hope to see you again soon.
by A verified traveler
Posted 26 Sep 2024
Friendly staff
by A verified traveler
Posted 26 Sep 2024
Good Hotel.
Comment from Hotel Management
27 Sep 2024 by Desiree, Hotel Management
Hello Felix,Thank you for the review, we hope to see you again soon!
by A verified traveler
Posted 25 Sep 2024
The location is convenient. We were there for a couple of days for some shopping. Easy access to the malls and commuter train to Seattle. The staff were friendly and hard working. Hotel was clean, room was a good size. We had a roll away bed that has seen better days. Room was odd because the bathroom sink was in the bedroom not the bathroom. This was inconvenient. Overall would likely stay again for an overnight stop.
by A verified traveler
Posted 25 Sep 2024
Great service. Good breakfast options
Comment from Hotel Management
25 Sep 2024 by Elijah H, Hotel Management
Hi Jenni. Glad to see you enjoyed the breakfast. I hope we can look forward to seeing you again. Have a wonderful day.
by A verified traveler
Posted 24 Sep 2024
It was an antiquated property. There was no room to open a suitcase! The keys kept loosing their charge. I won't stay there again.
Comment from Hotel Management
25 Sep 2024 by Elijah H, Hotel Management
Good evening Phil. I'm sorry to hear your stay didn't reach expectations. I can't say for certain if this was the cause but often times keeping the keys near phones and wallets will cause the keys to get demagnetized. I hope your willing to give us another shot and have a wonderful day.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Front Desk, Hotel Management
Thank you for your review and were glad you had a decent experience with us. We hope to see you again soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Destiny , Hotel Management
Hello Edgar, Thank you for taking the time to review Best Western Alderwood. We hope to see you again soon!
by A verified traveler
Posted 23 Sep 2024
I love everything about the hotel, except the fact that their TVs are not smart TVs so you're stuck with the traditional TV stations.
Comment from Hotel Management
23 Sep 2024 by Elijah H, Hotel Management
Hi Liadi. I'm so glad you enjoyed your stay overall. I'll make sure the relevant parties see your feedback on the TV's, and I welcome you to come back. Have a wonderful rest of your day.
