Ratings based on 92 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kansas City
Posted 25 Nov 2024
Nice updated hotel with nice staff.
by A verified traveler
Posted 31 Jul 2023
Some things were outdated, the garbage can in the bathroom didn't work, and the shower was leaking.
by A verified traveler
Posted 30 Apr 2023
Front desk staff were excellent, very helpful and spoke english which was great..
by A verified traveler
Posted 9 Jan 2022 on Hotels
by A verified traveler
Posted 16 Oct 2021 on Hotels
by A verified traveler
Posted 9 Aug 2021
The staff was very professional and friendly.
by A verified traveler
Amazing
Posted 6 Jan 2021 on HotelsAt first i was not so sure about the hotel. This was as when i entered there was no kettle available to make tea or coffee. However upon requesting a kettle one was immediately brought to my room so i was then satisfied and happy. The room itself was immaculately clean. Bathroom was amazingly clean and water pressure was powerful. Our room was cleaned daily and replenished with mineral water new towels and sheets. The restaurant in this hotel had amazing food on offer. We would dine here for breakfast and dinner. Both the breakfast and dinner were really of a high grade quality. Above and beyond service also. So good service that when we left the hotel at 2am as we had to check out early for a train the hotel prepared us a packed breakfast for our train journey. I cant stress enough how good the service was. Really a 5 star service. This hotel definitely should have more than a 3 star rating. I would most definitely always stay here when visiting Lviv. Thanks again to the hotel staff that really made our stay seem super special. An excellent stay!!!
by A verified traveler
Posted 27 Dec 2019 on Hotels
I was put in room
by A verified traveler
The Surprise!
Posted 2 Dec 2019 on HotelsThe customer service was excellent; the breakfast was a feast; the room was clean and efficient!
by A verified traveler
Extremely disappointed
Posted 31 Jul 2019 on HotelsThe showers are ridiculously small. The water pressure was weak and the hot water tepid. What did last was the wedding reception with extremely loud music that went to nearly 3 a.m.
