Ratings based on 28 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2020
I was more than happy with the apartment. The location was brilliant - right in the centre, very nice area, everything easily accessible on foot. It was much larger than I expected and very beautifully redecorated and maintained at a very high standard. The apartment was equipped extremely well - it had everything you could possibly need (including washing machine, dryer, hair dryer, well-equipped kitchen). Communication with the owners was great throughout. They also organised transport from and to the airport for me (at a reasonable price). I will certainly book this again without hesitation when I come back to Lviv.
by A verified traveler
Posted 6 Aug 2019
by A verified traveler
Very good
Posted 25 Mar 2019 on HotelsExcellent location
Spacious
by A verified traveler from BRIGHTON UK
Posted 20 Mar 2019
This fantastically spacious and well presented apartment is right by the old town. It has a well equipped kitchen and a washing machine.
by A verified traveler
Best In Town
Posted 1 Dec 2018 on HotelsThe Old Town apartments is an excellent choice for the discerning traveler. Convenient to everything. Clean, comfortable and reliable wi-fi. I will definitely be going back.
by A verified traveler from Alberta, Canada
Posted 18 Jul 2018
Apartment was wonderful. No surprises. Owner should declare that they require cash and are not prepared to accept a credit card. This to us was a negative. The entrance is a bit dicey, but once in the apartment was everything we expected.
by A verified traveler
Bait and Switch in Lviv
Posted 5 May 2018 on HotelsI have been booking on line for many years and this is a first. When I called from the airport for directions to the apartment, I was told that my reserved apartment had been rented by someone else. They then said "But we have a nicer one for you." It will cost you 80 Euros more. At that point, I had no choice as it was a holiday in Lviv Ukraine. All places were booked. This bait and switch tactic is deplorable as you might imagine since everything is budgeted for 7 days there. You should know that the management at this hotel cannot be trusted. I am sure it's happened before. As a friend of mine said, "Ive done many things wrong in my life, but never once." You should be aware of this. Their explanation: "Well, you didn't put a deposit down." Well, I sure would have, but your site didn't require one. At any rate, not cool. And you should know about it.
Comment from Hotel Management
9 May 2018 by Old Town Apartments, Hotel Management
Dear John,
Thank you for your review. The main condition to reserve our apartment is a prepaid deposit. It stated on the web site. We did not get one from you so your reservation was cancelled. There is a huge variety of accommodation in Lviv and you had a choise after the cancellation. But you decided to stay in a great spacious place we found for you, considering your circumstances, for a fracture of the real price and to write this review... We hope you enjoyed your stay in Lviv.
Recommended
for Everyoneby A verified traveler from london
Great location. Fantastic rooms
Posted 27 Nov 2017Right in the historical pedestrianised centre of Lviv. Rooms, including the bathroom, are very spacious with all facilities.
Only minor problem is that the hot water runs out before the beautiful bath tub is 1/3 full.
The owners are extremely nice and friendly and helpful
Comment from Hotel Management
3 Jan 2018 by Viktoria, Hotel Management
Thank you, Massimo! We took care of the issue that you have mentioned! We hope to see you again soon!
Recommended
for Everyoneby A verified traveler from Leicestershire
Very good apartment in the heart of city
Posted 13 Jul 2017
Pros: clean, spacious and great location.
Cons: Maybe some local map showing location of nearest key shops on the side. Instructions on where to put waste when bin is full.
Location: Plenty of wonderful churches everywhere. Careful with museums some are fabulous but others leave a bit to be desired.
The apartment was in a block of period flats in the centre of the Old City. If you have not been to post soviet countries then the street entrance and rickety staircase may make you wonder what you have booked on your arrival!!! (Note those with poor mobility may struggle with the stairs), do not judge too quickly!!! BUT the apartment itself is excellent - very spacious. Well decorated, clean and with great self catering facilities. The balcony overlooks the main street and is nice to sit on in the evening. Air-con in the bedroom works well and is quiet. Bed is VERY comfortable.
I had misunderstood the booking details and thought that payment could be done with a credit card - this is not the case - so did not have enough cash on me. Either Local currency or Euro's or Dollars preferred), however they were very helpful and accepted a cash deposit and arranged to come and collect the rest the next day.
Small 'basics' shop is nearby but it is better to walk a bit further to a supermarket - several within 5 - 10 minute walk.
Lots of cafe's and restaurants nearby if you can't be bothered to cook.
As with any city center accommodation there will be some street noise but rarely late and the double glazing keeps it at an acceptable level (if windows are closed).
Wifi works well with no problems. Big screen TV is provided but I did not use it, as there is plenty to do in this beautiful city, or too tired from all the walking.
Comment from Hotel Management
15 Jul 2017 by Svitlana, Hotel Management
Dear Mark,
Thank you for staying with us and for your review. We will take into account your valuable suggestions and will provide guests with all necessary information.
Thank you
Svitlana
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by Laurits
Lovely flat in historic building and top location
Posted 6 Jul 2017 on HotelsThis lovely flat is located in a building from the year 1800 just behind the main square of Lviv. Plenty of space and atmosphere. Can definitely recommend.
Comment from Hotel Management
15 Jul 2017
Dear Laurits,
Thank you for your review! We hope to see you in Lviv again!
Thank you
Svitlana
