Ratings based on 37 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Amazing location! Right in the heart of Luxor, with the restaurant having the most amazing views of the Luxor temple and avenue of the sphinxes. The hotel is also situated in the city center, which was a joy to explore and walk around. Exceptional staff, Our housekeeper, Alaa, definitely put a smile on our face! Finally, the rooftop with swimming pool was an excellent added bonus to our stay
Comment from Hotel Management
20 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 16 Nov 2024
Excellent option to stay in Luxor..
The view from the room and the balcony. The restaurant and the pool. This room offers extra space. Breakfast is due. The air conditioning is excellent. The showers with hot water and good bathroom space. Clean and well-maintained facilities.
Comment from Hotel Management
16 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 14 Nov 2024
Perfect area! Right next to shops and restaurants, and next to the Luxor temple and our room had a lovely view of it! Also could see across to the valley of Kings lit up at night. Great breakfast in morning and rooftop pool (didn't use too cold). Staff was lovely and helpful and the room was clean! It was old however the carpet could use replacement but that's so minor.
Comment from Hotel Management
14 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 9 Nov 2024
The warmth of all the staff, always attentive and with a big smile, ready to serve. The size of the room, the silence at night, the comfort of the bed, the modern air conditioning. , The breakfast buffet. The swimming pool, the view.
Comment from Hotel Management
9 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 8 Nov 2024
-No water in rooms
-States airport shuttle but none provided
-Towels need replacements
-Stained tub
Comment from Hotel Management
8 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment As regard water we gave every guest a free bottle of mineral water during breakfast every day Best wishes
by A verified traveler
Posted 2 Nov 2024
The location is perfect, the breakfast exceptional, the price unbeatable, the personnel very helpful. But most of all, the view from the restaurant unbelievable!!!
Comment from Hotel Management
2 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 1 Nov 2024
Ideally located hotel, close to the Luxor Temple, the Nile and the souk. Clean room and bathroom. Good bedding. Hot water. Wifi. Breakfast included (self) which you can take in a large room or on the terrace with a view of the Luxor Temple, the Nile and the West Bank (Early in the morning, many hot air balloons can be seen in the distance). Good value for money.
Comment from Hotel Management
1 Nov 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 30 Oct 2024
Well i like people the most. Everybody was super helpful.
I would like to thank Wael from the reception especially. He did the best for me. i wanted to do a late check out, thankfully they gave us more time.
Also the sunset over the Luxor temple and Nile was spectacular.
room was clean, spacious and very comfortable, breakfast buffet was very good and nice swimming pool on the rooftop.
Comment from Hotel Management
30 Oct 2024 by Hotel management , Hotel Management
Dear our valued guest Kindly inform you that Thanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home Best wishes
by A verified traveler
Posted 27 Oct 2024
I had a wonderful stay at Susanna hotel The location, comfort, and hospitality were outstanding. A special thank you to Beshoy for making my experience unforgettable; his attentiveness and kindness truly made a difference.and nice swimming pool on the rooftop I highly recommend this hotel to anyone visiting!"
Comment from Hotel Management
27 Oct 2024 by Hotel management , Hotel Management
Dear our valued guestKindly inform you thatThanks for your comment and we hope to see you again soon with lots of your friends at your lovely second homeBest wishes
by A verified traveler
Posted 26 Oct 2024
Everything was perfect. The location is great. The view was amazing. The room was spacious and clean. Wi-Fi was fast. I recommend this hotel.
Comment from Hotel Management
26 Oct 2024 by Hotel Management , Hotel Management
Dear our valued guestKindly inform you thatThanks for your comment and we hope to see you again soon with lots of your friends at your lovely second home
