Ratings based on 209 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coquitlam
Posted 8 Jan 2025
Location
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Very nice plate to stay.
by A verified traveler
Posted 11 Dec 2024
Breakfast need more variety maybe have pancakes instead of crêpes, orange juice instead powder, juice. But overall, the hotel staff was very pleasant.
Comment from Hotel Management
14 Dec 2024 by Hotel Management, Hotel Management
Dear our valued Guest, We very much appreciate your Comments regarding your Stay at Pyramisa Hotel Luxor. It is always a pleasure to receive your positive Feedback. I will share your Comments with our Team. I am sure that this Feedback will serve as an Encouragement to all of our Staff as we strive to continuously improve the Quality of our Services. Thank you again for sharing your Experience, and we would love to host you again here at Pyramisa Hotel Luxor.! Sincerely,
by A verified traveler
Posted 4 Dec 2024
Friendly staff, beautiful views of the Nile river, great dining options, nice room with balcony.
Comment from Hotel Management
14 Dec 2024 by Hotel Management, Hotel Management
Dear our valued Guest, We very much appreciate your Comments regarding your Stay at Pyramisa Hotel Luxor. It is always a pleasure to receive your positive Feedback. I will share your Comments with our Team. I am sure that this Feedback will serve as an Encouragement to all of our Staff as we strive to continuously improve the Quality of our Services. Thank you again for sharing your Experience, and we would love to host you again here at Pyramisa Hotel Luxor.! Sincerely,
by A verified traveler
Posted 22 Nov 2024
Do not stay at this hotel. The photos are nice, but the hotel is filthy, they do not keep up with it. Our room was falling apart and absolutely dirty. The breakfast is the worst food I have ever had. The only thing I could swallow was the fruit and I am not a picky eater. They deserve this bad review and need to make these changes before more tourist stay there.
Comment from Hotel Management
14 Dec 2024 by Hotel Management, Hotel Management
Dear our valued Guest,Thank you for taking the time to tell us about your Experience at Pyramisa Hotel Luxor. We are so sorry that your Experience did not meet your Expectations. At Pyramisa Hotels & Resorts, we strive to provide a superior Service-Experience for every Customer; therefore your Feedback is very important to us. Please rest assured that we are taking the appropriate Measures to address the Problem and prevent future Occurrence. We appreciate your sharing your Concerns and it is our Hope that you will give us the Opportunity to better serve you in the near Future. Best Regards!
by A verified traveler
Posted 15 Nov 2024
Loved it. Very nice off the Nile river. I did not like that there is no wifi in the rooms and we had to go to reception to have access to wifi. Also, I asked for a full/queen size bed and they gave us 2 twin beds that we had to push together.
Comment from Hotel Management
14 Dec 2024 by Hotel Management, Hotel Management
Dear our valued Guest,Thank you for taking the time to tell us about your Experience at Pyramisa Hotel Luxor. We are so sorry that your Experience did not meet your Expectations. At Pyramisa Hotels & Resorts, we strive to provide a superior Service-Experience for every Customer; therefore your Feedback is very important to us. Please rest assured that we are taking the appropriate Measures to address the Problem and prevent future Occurrence. We appreciate your sharing your Concerns and it is our Hope that you will give us the Opportunity to better serve you in the near Future. Best Regards!
by A verified traveler
Posted 3 Nov 2024
The Wifi was an issue
Comment from Hotel Management
14 Dec 2024 by Hotel Management, Hotel Management
Dear our valued Guest, We very much appreciate your Comments regarding your Stay at Pyramisa Hotel Luxor. It is always a pleasure to receive your positive Feedback. I will share your Comments with our Team. I am sure that this Feedback will serve as an Encouragement to all of our Staff as we strive to continuously improve the Quality of our Services. Thank you again for sharing your Experience, and we would love to host you again here at Pyramisa Hotel Luxor.! Sincerely,
by A verified traveler
Posted 14 Oct 2024
The hosts of this little hotel are very good people. Friendly service and treat you like family. Amazing views of the pyramids while you have breakfast on the rooftop. Will definitely be returning.
by A verified traveler
Posted 7 Sep 2024
The staff here are incredibly kind and understanding people with very good hearts. If you want to feel safe and secure, and reassured that you'll be comfortable and in a breathtakingly beautiful setting, I'd absolutely recommend this hotel.
