Ratings based on 31 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by The Queen Luxury Apartments, Hotel Management
Thank you for your feedback and for staying with us at The Queen Luxury Apartments. We are sorry to hear that your experience did not meet your expectations. Your comments are valuable, and we are committed to addressing the issues you encountered to improve our services. We hope you will give us another opportunity in the future to provide you with a much better stay.Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear valued guest,Thank you so much for your outstanding rating of 10 out of 10! We are thrilled that you had such a fantastic experience during your stay at The Queen Luxury Apartments.Providing exceptional service and ensuring your comfort are our top priorities, and we are delighted that we met your expectations. Your positive feedback motivates us to continue delivering memorable stays for all our guests.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,The Queen Luxury Apartments
by A verified traveler
Posted 17 Mar 2024 on Orbitz
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear HalynaThank you for your wonderful review and for rating us 5 out of 5! We are thrilled that you had such a fantastic experience at The Queen Luxury Apartments.Our team strives to provide exceptional service and comfortable accommodations, and we're delighted that we met your expectations. Your positive feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our guests.We look forward to welcoming you back on your next visit!Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Maria,Thank you for your wonderful review and for rating us 5 out of 5! We are thrilled that you had such a fantastic experience at The Queen Luxury Apartments.Our team strives to provide exceptional service and comfortable accommodations, and we're delighted that we met your expectations. Your positive feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our guests.We look forward to welcoming you back on your next visit!Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Manuel,Thank you so much for your outstanding rating of 10 out of 10! We are thrilled that you had such a fantastic experience during your stay at The Queen Luxury Apartments.Providing exceptional service and ensuring your comfort are our top priorities, and we are delighted that we met your expectations. Your positive feedback motivates us to continue delivering memorable stays for all our guests.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,The Queen Luxury Apartments
by A verified traveler
Posted 28 Nov 2023
Lived up to our expectation
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Bhavana,Thank you for your feedback and for rating us 4 out of 5! We appreciate you taking the time to share your experience at The Queen Luxury Apartments.We are glad to hear that you had a positive stay overall. If there are any specific areas where we could have improved to earn a higher rating next time, please do not hesitate to let us know. Your feedback is invaluable to us as we continuously strive to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future.Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Nicole,Thank you for your feedback and for sharing your experience with us. We appreciate your honesty in rating us 6 out of 10.We're sorry to hear that your experience with us did not meet your expectations fully. Your feedback is important to us, and we would love to hear more details about your stay to understand how we can improve. Please feel free to contact us directly so that we can address any concerns you may have.We value your input and hope to have the opportunity to better serve you in the future.Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Matthew,Thank you for your wonderful review and for rating us 5 out of 5! We are thrilled that you had such a fantastic experience at The Queen Luxury Apartments.Our team strives to provide exceptional service and comfortable accommodations, and we're delighted that we met your expectations. Your positive feedback means a lot to us and serves as encouragement to continue delivering excellent service to all our guests.We look forward to welcoming you back on your next visit!Best regards,The Queen Luxury Apartments
by A verified traveler
Posted 23 Sep 2023
Good location, close to city center, transportation.
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear James,Thank you for your positive feedback! We're delighted to hear that you found our location convenient, close to the city center and transportation options.We hope you had a pleasant stay and look forward to welcoming you back in the future.Best regards,The Queen Luxury Apartments
by A verified traveler from Keene
Posted 26 Oct 2022
Comment from Hotel Management
27 Jun 2024 by The Queen Luxury Apartments, Hotel Management
Dear Dominic,Thank you for your feedback and for sharing your experience with us, although we are disappointed to hear that you rated us 2 out of 5.We sincerely apologize for any shortcomings or issues you encountered during your stay. Your feedback is crucial to us, and we would appreciate the opportunity to learn more about your concerns. Please reach out to us directly so that we can address them promptly and work towards resolving any issues.We strive to provide excellent service and accommodations, and we regret that we did not meet your expectations on this occasion. We hope to have the chance to improve your perception of our property in the future.Best regards,The Queen Luxury Apartments
