Ratings based on 381 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Great staff and facilities
by A verified traveler
Posted 5 Nov 2024
A lovely place
Strongly recommended
by A verified traveler from Caledon
Posted 24 Oct 2024
Beautiful property very helpful staff especially Robert at the front desk. We appreciate all his help.
by A verified traveler
Posted 10 Oct 2024
Very nice hotel. Staff were excellent. Beds were very hard but other than that it was a nice place to stay
by A verified traveler
Posted 5 Oct 2024
Excellent amenities and very helpful and informative steaa
Comment from Hotel Management
9 Oct 2024 by Florence Magerus, Hotel Management
Dear Steven,Thank you so much for your 5-star review! We're thrilled to hear that you enjoyedour stay, our excellent amenities and found our team helpful and informative. Your satisfaction is our top priority, and it’s wonderful to know we made your stay enjoyable.We truly appreciate your feedback and look forward to welcoming you back in the future for another fantastic stay.Best regards,Florence Magerus,Executiv Assistant
by A verified traveler
Posted 9 Aug 2024
Beautiful hotel but a bit difficult to locate
Hotel needs to update driving instructions for guest who drive to the city
Comment from Hotel Management
9 Oct 2024 by Florence Magerus, Hotel Management
Thank you for your wonderful 5 out of 5 rating! We’re delighted to hear that you found our hotel beautiful. We appreciate your feedback regarding the driving instructions and understand how important it is for our guests to easily locate us. We will certainly look into updating our directions to make it more convenient for future visitors.We hope to welcome you back soon for another great stay!Best regards,Florence Magerus,Executiv Assistant
by A verified traveler
Posted 26 Jul 2024
If you want to immerse yourself into Luxembourg from moment one and to feel especially pampered, stay here.
Comment from Hotel Management
9 Oct 2024 by Florence Magerus, Hotel Management
Dear Robin Ranae,Thank you so much for your fantastic 5 out of 5 review! We’re thrilled to hear that you felt immersed in Luxembourg and well-pampered during your stay. Our team strives to create a welcoming atmosphere, and it’s wonderful to know we succeeded in making your experience memorable.We look forward to welcoming you back for another exceptional stay!Best regards,Florence Magerus,Executiv Assistant
by A verified traveler from Madison
Posted 26 Jul 2024 on Orbitz
Wonderful Staff, very pleasant team, across all shifts and daily schedules. We spent a week on property and it was a pleasure to meet this accomplished group of young professionals, speaks volumes about an outstanding management team. Thank you all for your friendship. Mack and Linda, Mint Hill, North Carolina.
Comment from Hotel Management
9 Oct 2024 by Florence Magerus, Hotel Management
Dear Mack and Linda,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our staff during your week with us. Our team takes great pride in delivering exceptional service, and your kind words truly reflect their dedication and professionalism.We appreciate your recognition of our management team, and we will be sure to share your compliments with everyone. It was a pleasure having you here, and we hope to welcome you back to create more memorable moments together!Warm regards,Florence Magerus,Executiv Assistant
by A verified traveler from Miami
Posted 24 Jul 2024
Comment from Hotel Management
9 Oct 2024 by Florence Magerus, Hotel Management
Dear Juan,Thank you so much for your perfect 5 out of 5 rating! We are thrilled to hear that you had such a positive experience with us. Your feedback means a lot to our team, and we’re delighted that we could meet your expectations.We look forward to welcoming you back soon for another wonderful stay!Best regards,Florence Magerus,Adjointe de direction
by A verified traveler
Posted 19 Jul 2024 on Hotels
