Ratings based on 502 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Next to great transportation options.
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Shower not functioning properly.
by A verified traveler
Posted 30 Oct 2024
Our shower flooded every single time we took a shower. The first time, it flooded our entire room. A staff member came and cleaned it up but blamed it on us and told us we used the shower wrong. Apparently you are only allowed to shower here by holding the wand in your hands. She then proceeded to tell us that it was a known issue and the entire building was designed incorrectly. We had to have extremely short showers for the rest of our stay and the bathroom flooded every time.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Oct 2024
The room was clean but the pillows for the bed need to be upgraded.
They were very small and the foam had broken up.
The lights were very dim in the bedroom and bathroom and need to be upgraded to stronger.
The hot water didn't work the first day and was quite sporadic.
Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 9 Oct 2024
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Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 30 Sep 2024
A convenient location
Comment from Hotel Management
30 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Market Drayton
Posted 27 Sep 2024
Convenient location for transport links. A large room. No parking on site but there is excellent free bus services to the multi-storey car park on the outskirts of town.
Comment from Hotel Management
29 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Sep 2024
Close to free public transportation
Comment from Hotel Management
16 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!