Ratings based on 502 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Next to great transportation options.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2024
2 out of 5
by A verified traveler

Posted 21 Nov 2024
Shower not functioning properly.
2 out of 5
by A verified traveler

Posted 30 Oct 2024
Our shower flooded every single time we took a shower. The first time, it flooded our entire room. A staff member came and cleaned it up but blamed it on us and told us we used the shower wrong. Apparently you are only allowed to shower here by holding the wand in your hands. She then proceeded to tell us that it was a known issue and the entire building was designed incorrectly. We had to have extremely short showers for the rest of our stay and the bathroom flooded every time.
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 12 Oct 2024
The room was clean but the pillows for the bed need to be upgraded. They were very small and the foam had broken up. The lights were very dim in the bedroom and bathroom and need to be upgraded to stronger. The hot water didn't work the first day and was quite sporadic.
Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 9 Oct 2024
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Comment from Hotel Management
21 Oct 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 30 Sep 2024
A convenient location
Comment from Hotel Management
30 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Market Drayton

Posted 27 Sep 2024
Convenient location for transport links. A large room. No parking on site but there is excellent free bus services to the multi-storey car park on the outskirts of town.
Comment from Hotel Management
29 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Close to free public transportation
Comment from Hotel Management
16 Sep 2024 by Reception Team , Hotel Management
Thanks for staying with us. We appreciate your feedback!