Ratings based on 10 Verified Reviews
2.8 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from luton
Nice and warm hotel
Posted 27 Feb 2018The hotel was just brilliant it had cinema area to watch TV or films and a gym.
5 stars
by A verified traveler
Not what i paid for
Posted 13 Oct 2017Paid for apartment got really small room.not even one glass to drink water from.
by A verified traveler from NOttingham
No staff and very noisy.
Posted 7 Aug 2017
Pros: Location was close to town centre
Cons: Doors, corridor noise suppression, no shaver adaptor
Corridors have hard floors and echo very loudly, doors have 1cm gap at base so all noise gets into rooms
Recommended
for Everyoneby A verified traveler from Luton
Nice room in apartments building and clean
Posted 27 May 2017Nice stayed It was close to town and restaurants it's Great and only 7 min drive from airport. .....staff in reception was Good. I have stay other apartments before this one is much closer house keeping was also good They even have Taxi and travel arrangements for pick and drop it London is only 23 min by fast track train to St Pancras I recommend this place to travellers definitely. ............ ............ .........................................................,...........................................................................................................................................
by A verified traveler
Ok
Posted 19 May 2017 on HotelsIt was ok.
by A verified traveler
DO NOT stay here
Posted 9 Nov 2016 on HotelsThe hotel was dirty. They had TVs but no channels, you HAD to link it through your mobile.The staff were very unhelpful. I did not stay there.
by A verified traveler
Don't stay here
Posted 3 Nov 2016 on HotelsWorse hotel I've stayed in a long time no parking no tvs in rooms hotel is so loud and to top if off there no WiFi even though it's states free WiFi
by A verified traveler
Posted 13 Oct 2016 on Hotels
by A verified traveler
Shocking
Posted 10 Oct 2016 on HotelsPut me in a box room like a prison cell. Empty shelves every where and had to walk sideways to get to the bed. No tv in the room! Was shocked! I believe prison cells have more luxuries... the walls are thin and I had random ppl banging my door at 6am!!! Check in is at 4pm which is ridiculous and check out at 10am which is unheard of especially after getting in slightly late on a Saturday night and having to wake up and out the place by 10am to avoid any additional costs! I did complain complain to receptionist who spoke very little English and even offered to pay more money for a better room but none were available!! I wasn't too sure what I was getting myself in for when I booked this place because I paid £45 for a Saturday but I was appalled! Never make the same mistake again! Oh and to add insult to injury, when I got to my car at 10.05am I had a parking ticket!!!
Recommended
for Personal Eventby A verified traveler
Ambiente sporco e non curato
Posted 18 Jan 2018 on HotelsEsperienza negativa non ho parole per esprimere il mio disgusto
Comment from Hotel Management
23 Jan 2018 by Citi Group Apartments, Hotel Management
Dear Guest,
Your feedback is really important to us.
Our apologies for your bad experience. Kindly confirm the exact reason for your bad experience so that we can look into the matter.
Best wishes
