Ratings based on 185 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Front desk staff are great
Parking is expensive and small, they change my room without asking me
Comment from Hotel Management
2 Nov 2024 by Bkartal, Hotel Management
Dear Baskaran,thank you very much for your feedback.We are very sorry that your stay did not fully meet your expectations. We take your feedback as an opportunity and will continue to improve our quality assurance in this regard in the future in order to be able to offer you a better experience on your next visit.Kind regards The Holiday Inn Express Lustenau team
by A verified traveler
Posted 2 Oct 2024
Breakfast was great, good bedside lighting, helpful staff, nice bathroom.
Comment from Hotel Management
28 Oct 2024 by Bkartal, Hotel Management
Dear Kelly,thank you very much for your positive feedback.We are very happy that you enjoyed your stay.We are looking forward to welcome you again.Greetings fromThe team from Holiday Inn Express Lustenau
by A verified traveler
Posted 8 Sep 2024
This hotel was a very pleasant surprise! Very clean, room and bathroom were great. Parking was fantastic and safe with underground secured parking for a small fee ($5). Obviously, not a “destination hotel” but you need a nice, inexpensive hotel for a night it’s perfect.
Comment from Hotel Management
28 Oct 2024 by bkartal, Hotel Management
Dear Frank,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lustenau.Please know that feedback like yours is extremely valuable to us. We are very happy that we were able to convince you with our level of service and our establishment.Again, thank you for choosing Holiday Inn Express.best regardsHoliday INN Express Team
by A verified traveler
Posted 12 Aug 2024 on Hotels
Excellent - spacious and clean room. Good breakfast. Friendly and helpful staff member.
Comment from Hotel Management
12 Aug 2024 by Bkartal, Hotel Management
Dear Siyi,thank you very much for your positive feedback.We are very happy that you enjoyed your stay.We are looking forward to welcome you again.Greetings fromThe team from Holiday Inn Express Lustenau
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Bkartal, Hotel Management
Sehr geehrte Delane,vielen herzlichen Dank für Ihr positives Feedback.Wir freuen uns sehr darüber, dass es Ihnen in unserem Hotel gefallen hat.Wir würden uns freuen, wenn wir Sie schon bald wieder als Gast in unserem Hause begrüßen dürfen.Herzliche Grüße Das Team des Holiday Inn Express Lustenau
by A verified traveler
Posted 14 May 2024 on Hotels
No AC or fan to move the air. Promoted as having AC, but the clerk from reception desk couldn’t even get it to come on. If we could have even opened a window (it would only crack a slight ways) that would have helped. Fans (ceiling type) could be a real asset in such a case.
Comment from Hotel Management
25 May 2024 by BKARTAL, Hotel Management
Dear Guest,Thank you for your feedback about your stay at our hotel.We are very sorry that your stay did not quite meet your expectations. Unfortunately, we don't know if you specified that you wanted to open the window. We will be happy to open it for you, all you have to do is fill out a form.We hope you will give us the opportunity to serve you again in the future.Thank you again for choosing the Holiday Inn Express Lustenau.
by A verified traveler
Good value
Posted 21 Jan 2024 on HotelsThe hotel provides very god value for money, with a reasonably large, comfortable room. Parking is provided right outside of the hotel and is free. The staff are very friendly and helpful and the buffet breakfast was well stocked throughout the breakfast period. A good hotel providing a comfortable and restful stay.
Comment from Hotel Management
23 Jan 2024 by Janet, Hotel Management
Dear John,thank you very much for your positive feedback.We are very happy that you enjoyed your stay.We are looking forward to welcome you again.Greetings fromThe team from Holiday Inn Express Lustenau
by A verified traveler from ottawa
Posted 22 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Janet, Hotel Management
Dear Danny,thank you very much for your positive feedback.We are very happy that you enjoyed your stay.We are looking forward to welcome you again.Greetings fromThe team from Holiday Inn Express Lustenau
by A verified traveler
Clean & comfortable, limited breakfast choice
Posted 8 Nov 2023 on HotelsClean and comfortable, the self service breakfast has a limited choice of cereals and hot food.
Comment from Hotel Management
9 Nov 2023 by Janet, Hotel Management
Dear Anonymous,We have just read your review and are very pleased that you have taken the time to share your experience at our hotel. It is nice to know that our efforts for our guests are so positively received. This shows us that we are on the right track.Our breakfast buffet is according to the brand standards of a Holiday Inn Express hotel. We offer free of charge a rich selection of rolls, bread, sweet pieces, croissants, cheese, sausage, jams, spreads, boiled eggs, cereals, yogurt/milk, fruit, coffee, tea, which is of good quality.We would be delighted if you would choose our hotel again on your next trip to Lake Constance.Best regards The team of the Holiday Inn Express Lustenau
by A verified traveler
Posted 11 Oct 2023
Comment from Hotel Management
19 Oct 2023 by Holiday Inn Express Lustenau, Hotel Management
Sehr geehrte/r Isatou,vielen herzlichen Dank für Ihr positives Feedback.Wir freuen uns sehr darüber, dass es Ihnen in unserem Hotel gefallen hat.Wir würden uns freuen, wenn wir Sie schon bald wieder als Gast in unserem Hause begrüßen dürfen.Herzliche Grüße Das Team des Holiday Inn Express Lustenau
