Lusatian Mountains hotel rooms a the Independent

"Nice hotel."

"Overall great hotel. False alarm went off at 2am and disrupted a night without proper apology of the hotel "

"All perfect specially water park and delicious food"

"The hotel was absolutely sparkling, very high end modern decor, staff were very helpful really friendly, we got lunch while we waited check in time, the restaurant is again super clean and tidy, excellent staff we were very well looked after, the food was very good and very reasonably priced. We were blown away with our stay and it was a very high end stay for an incredible price we will absolutely stay here when we come back to visit."

"Everything was great"

"Beautiful roof terrace to enjoy breakfast "

"The castle and its park are beautiful and the property is extremely quiet. We enjoyed the great breakfast buffet. Not so good was the restaurant (we ordered a package with a three course dinner). The waiter was not well trained, the menu card showed a different dessert than we were served. The food itself was ok. "

"The hotel is badly run. People there have no idea how to manage staff or handle difficult situations. We have paid for a stay in a reportedly prestigous 4* hotel. When we arrived there was no internet, on the next day there was no electricity, then on the third day elevators broke and we had to carry everything from 7th floor to the ground floor. And then the day before we were leaving there was no water so we could not take a shower after a long day of skiing, or make a coffee. Throughout our...