Ratings based on 432 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Ras
Comment from Hotel Management
11 Dec 2024 by GM, Hotel Management
Dear Abdeljallil,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 7 Dec 2024
The hotel was a bit run down but in a convenient area. Most service request were ignored, and they charged me in USD at a terrible conversion rate - never even asked. The food was hit or miss.
Comment from Hotel Management
11 Dec 2024 by GM, Hotel Management
Dear Li-geng,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.The concern raised is being investigated and will reviewed accordingly. Please accept our sincere apologies for the inconvenience caused to you.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 27 Nov 2024
RAS
Comment from Hotel Management
4 Dec 2024 by GM, Hotel Management
Dear Abdeljallil,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 23 Nov 2024
Around the room was very noisy each night
Comment from Hotel Management
27 Nov 2024 by GM, Hotel Management
Dear Abdeljallil,Greetings from Radisson Blu Hotel, Lusaka. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our Guests enjoyed the services we provided, as same as sharing Guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you had experienced during your stay. We value your feedback and your opinion is of utmost importance to us, and we will make every effort to address your concerns. We are looking forward to welcoming you back to our Radisson Blu Hotel, Lusaka in the near future. Sincerely, Johan Klang,General Manager,Radisson Blu Hotel, Lusaka
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Dear Sarah,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by GM, Hotel Management
Dear Carolyn,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
14 Oct 2024 by GM, Hotel Management
Dear Patrick,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu, Lusaka.
by A verified traveler
Posted 2 Oct 2024
Great hotel!
Comment from Hotel Management
3 Oct 2024 by GM, Hotel Management
Dear Luciana,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.We are delighted to note that you enjoyed the great hospitality of our Ambassadors.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by GM, Hotel Management
Dear Phil,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.We are delighted to note that you enjoyed the great hospitality of our Ambassadors.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka
by A verified traveler
Not value for money
Posted 23 Sep 2024 on HotelsComment from Hotel Management
26 Sep 2024 by GM, Hotel Management
Dear Sibongile,Greetings from Radisson Blu Hotel, Lusaka.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best Guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our Guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Johan Klang,General Manager,Radisson Blu Hotel, Lusaka
