Ratings based on 85 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 30 Nov 2024
This hotel is closed. Despite my reservation, neither Expedia nor Hilton notified me of the closure. I learned of the closure the evening of my arrival.
5 out of 5
by A verified traveler

Excellent

Posted 7 Aug 2024 on Hotels
Excellent everything
Comment from Hotel Management
19 Aug 2024 by HGI Lusaka Reservations Team., Hotel Management
Dear Adelaida,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Posted 3 Aug 2024 on Orbitz
This Hilton is like an oasis in the centre of Lusaka. Very comfy beds, modern bathrooms and very kind staff. Loved our stay!
Comment from Hotel Management
5 Aug 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Margriet,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Fred,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Fuyang,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
1 out of 5
by A verified traveler

Posted 9 Jul 2024
Comment from Hotel Management
30 Jul 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Samuel,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Great stay

Posted 7 Jul 2024 on Hotels
Very good hotel and services.
Comment from Hotel Management
8 Jul 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear NarinderWe sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Fuyang,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler

Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Daoud,We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.
5 out of 5
by A verified traveler from Wichita Falls

Posted 9 Jun 2024
The hotel is very nice with great amenities. Staff was excellent. Location is ok but not walkable to places you want to go. You can walk the area if you feel comfortable.
Comment from Hotel Management
10 Jun 2024 by HGI Lusaka Reservations Team, Hotel Management
Dear Chevy,Thank you for the feedback about your recent stay at our Hotel. We sincerely appreciate your feedback and our goal is to make your stay better and brighter. We hope you will consider staying with us again in the future.Kind Regards,HGI Lusaka Reservations Team.