Ratings based on 2 Verified Reviews
1.0 Room cleanliness
3.0 Service & staff
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Arrived at the hotel to be told we didn't have a booking and they had.not been on your books for 4 yrs Advise by owner and taxi driver that it was not safe for us to stay in the area as it was the poorest part of town We had to find alternate accommodation late in the afternoon at a cost of over $600,this was a very stressful situation for 2 females I have used Expedia several times in the past with no problems I feel that i should be re embursed for out of pocket expenses
by A verified traveler
Posted 11 Jun 2024
The property did not have a booking for us. We did not stay there. Expedia has been notified and are chasing up a refund of our payment.
I will give a further assessment of Expedia’s performance once I have received a refund