Ratings based on 41 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Outstanding service, beautiful hotel. Truly a remarkable hotel, highly recommended.
One of the best in Doha.
Comment from Hotel Management
3 Nov 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Mahmuda,Thank you for your outstanding review! We’re thrilled to hear that you had a remarkable experience at our hotel and appreciate your high recommendation. It’s wonderful to know you consider us one of the best in Doha!We look forward to welcoming you back for another memorable stay.Kind regards,Alex WillatsGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Judeh,Thank you for your positive review! We are thrilled to hear that you had such a wonderful experience with us. Your kind words inspire our team to continue delivering exceptional service. We look forward to welcoming you back soon!Kind Regards,Alex WillatsGeneral Manager
by A verified traveler
Posted 11 Oct 2024
Good vibes especially at highmore lounge
Comment from Hotel Management
12 Oct 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Abdulaziz,Thank you for your lovely comment about your experience at Highmore Lounge! We’re thrilled to hear you enjoyed the good vibes and ambiance.Our team works hard to create a welcoming atmosphere, and we’re glad it resonated with you. We look forward to welcoming you back soon for more memorable moments.Best wishes,Waldorf Astoria Lusail
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Robin,Thank you for taking the time to share your wonderful 5-star review! We are delighted to hear that your experience at our property exceeded your expectations. It is always our priority to ensure that each guest feels valued and well taken care of throughout their stay, and we're pleased to know that we were able to achieve this during your visit.Your kind acknowledgment of our team means a great deal to us, as it encourages our staff to continue delivering the high level of service we strive for. We are truly grateful for your feedback and can't wait to welcome you back for another exceptional and memorable stay in the near future. Thank you once again for choosing our hotel!Kind Regards,Alex WillatsGeneral Manager
by A verified traveler
Posted 21 Sep 2024
One Time Experience In Life Excellent Everything 🙏 No Word's To Explained Thank You So Much For All Staff Front Office Fb. Team Fom. Team Housekeeping Team ⭐⭐⭐⭐⭐⭐⭐
Comment from Hotel Management
29 Sep 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Sahira,Thank you for your heartfelt feedback! We are thrilled to hear that your stay was an unforgettable experience. Your kind words mean the world to us, and we're grateful to our entire team—Front Office, F&B, Housekeeping, for making your visit exceptional.We look forward to welcoming you back for another incredible stay. Kind Regards,Alex Willats General Manager
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Wiqas,Thank you for your glowing 5-star review! We are delighted to hear that you had such a fantastic experience at Waldorf Astoria Lusail. Your kind words mean a lot to us, and we are thrilled to know that our team contributed to making your stay memorable.We look forward to welcoming you back soon for another exceptional stay. If there’s anything more, we can do to make your next visit even more special, please don’t hesitate to let us know.Warm regards,Alex Willats General Manager
by A verified traveler
Posted 17 Aug 2024
Hotel is amazing , beautiful with great customer service all the way
Comment from Hotel Management
19 Aug 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Raiza,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and our customer service exceptional. We look forward to welcoming you back for another wonderful stay.Kind Regards,Alex WillatsGeneral Manager
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Saad,Thank you for your perfect rating of 10/10! We are thrilled to know that you had such a positive experience at Waldorf Astoria Lusail Doha.We look forward to welcoming you back soon for another outstanding stay.Warm regards,Alex WillatsGeneral Manager
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Ahmed,Thank you for your perfect rating of 10/10! We are thrilled to know that you had such a positive experience at Waldorf Astoria Lusail Doha.We look forward to welcoming you back soon for another outstanding stay.Warm regards,Alex Willats General Manager
by A verified traveler
Posted 22 Jun 2024 on Hotels
The hotel is fantastic in terms of facilities for families. However, possibly due to the public holidays rush the overall service delivery could have been improved.
Furthermore, timings in the hotel are a little off for example kids club opens at 10am when kids are usually up at 8ish and then close at 7pm when the sun is still up in the summer.
But overall would recommend the hotel for facilities
Comment from Hotel Management
23 Jun 2024 by Waldorf Astoria Lusail, Hotel Management
Dear Mr. Al Aufi,We totally appreciate your honest feedback. I would like to reassure you that we are constantly working towards ironing out all your concerns and hope that everything will be up to your expectations upon your next visit to Waldorf Astoria Lusail. With Kind Regards,Alex WillatsGeneral Manager
