Ratings based on 938 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 27 Oct 2024
It is a good place to stay in general
by A verified traveler
Posted 27 Oct 2024
We enjoyed our stay
by A verified traveler
Posted 20 Oct 2024
I saw few centipede in our room.
by A verified traveler
Posted 8 Oct 2024
I had 3 rooms booked. I was called at 8pm to ask if I was going to arrive for check in because it was late and it was a busy weekend and they wanted to know if they can rebook our rooms. In addition, I had reserved an accessibility room due to having an elderly individual in
a wheelchair and upon arrival to check-in I was advised by the front desk staff that the room was in a second floor because they didnt know what an accessibility room was even though it was promoted that way. Furthermore, the rooms were very dirty. The bathtub and sink had hard stains on them for poor upkeep.
Comment from Hotel Management
10 Oct 2024 by Villager Lodge , Hotel Management
Hi Miriam, you book 3 rooms but your card is invalid and we have busy day so we have to confirm the room so I just called to you and take another new card number. We have accessible room but not for wheelchair if we have we just clarify wheelchair accessible room and you not inform that only when you check in that time, you just complain, you have disabled person with you and you want the ground floor room so I have very busy day and we don’t have extra room so I don’t have room, you have to inform before checking so we can something arrangement and we can give you ground floor room and we have clean room. You Want just only refund back so that’s why you just put the wrong comment room is dirty. The room is nice and clean.
by A verified traveler
Posted 6 Oct 2024
Hotel room was great!! No complaints. The only issue I had was the check in process was extremely slow.
Comment from Hotel Management
7 Oct 2024 by Villager lodge , Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Villager lodge , Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 29 Sep 2024
I liked that the room was very clean, in perfect shape.
I didn't like the way the charges were presented during on line resrevation, very confusing, referring for instance to additional $200 deposit charges that luckily me, never happened.
Comment from Hotel Management
7 Oct 2024 by Villager lodge, Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 28 Sep 2024
Amazing
Comment from Hotel Management
7 Oct 2024 by Villager lodge , Hotel Management
Thanks for staying with us. We appreciate your feedback
by A verified traveler
Posted 7 Sep 2024
Rooms need updating
Comment from Hotel Management
26 Sep 2024 by villager lodge, Hotel Management
Thanks for staying with us. We appreciate your feedback
