Ratings based on 1,381 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
clean and comfortable, easy walking to shopping and restaurants
by A verified traveler from Denver
Posted 27 Nov 2024
An excellent option in Lund in fantastic central location, super convenient grocery store, market, and parking nearby. Clean and comfortable apartment with sauna / gym facilities. Friendly staff, highly recommend!
by A verified traveler from Brevard
Posted 10 Oct 2024
excellent location!
by A verified traveler
Posted 18 Aug 2024 on Hotels
Clear, consistent, and repeated instructions are necessary for Aparthotels with little to know visible service to guide you. One elevator specifies that the laundry, sauna, and gym appear on the 3rd floor, while the other specifies (correctly) that it is on the 2nd floor. The elevator with the correct signage is not the main elevator. Also there is no instructions in the room for the wifi passcode, although it does appear on the second elevator but not the main elevator near reception. The website and messages mention a "starter pack" for laundry (which I assumed was laundry detergent) but none could be found, neither in the room nor the laundry room. I would have brought travel laundry detergent had they not implied that it would be included with the stay. They also tell you to take out the garbage but give you no instructions about where to deposit it in your room, you have to find out when you take it to the lobby. All these instructions need to be posed in each room!
by A verified traveler
Posted 11 Jun 2024
Good location but property condition need to be improvement
Comment from Hotel Management
13 Jun 2024 by Lisa/ Forenom Customer Care, Hotel Management
Dear Do Young,Thank you for your feedback! We do our best to always improve the quality of our property and your feedback is important to us.Wishing you a nice day!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Yvonne / Forenom Customer Care, Hotel Management
Hi Cristina,Thank you for taking the time to give us a great score.We hope to host you again soon!
by A verified traveler
Doesn’t meet the price they ask for
Posted 5 May 2024 on HotelsGreat location and modern apts but has some issues. Got really hot especially the west facing room I was in. Had to sleep windows opened in the first days of May. Can’t imagine trying to sleep there in summer. No AC. When windows are opened, there is a big car park beside it literally metres away. Car park gets noisy with cars, people doing stuff from early to late. Some people turn their music very loud etc. They can’t solve this but they can get AC or at least some ceiling fans. Apt doors soft close but then they all release instantly and slam. Almost like you can’t not slam them unless you wait for the slow closing until the end and hold the door. Neighbours doors can shake the wall behind you. The whole unmanned approach to reception is just a pain. Had to call their number multiple times and go through press this press that voice to get the luggage room opened and to learn how the cooker unlocks, which they didn’t know anyway. They give washing liquid, coffee machine etc but no shampoo and no salt. I am sure they would say no salt because of hygiene reasons but then how to restaurants give you reusable salt bottles or small sachets and it works? They try to charge extra for a lot of services. Checking in was not smooth because it kept saying 4pm then I got the code at 3.30pm but still said 4pm so is the code valid from arrival or 4pm? Just confusing and very factorised. Didn’t feel much of “hospitality” when trying to get in to an empty reception like a ghosted place.
Comment from Hotel Management
13 Jun 2024 by Lisa/ Forenom Customer Care, Hotel Management
Hi Ata,Thank you for your feedback!We're glad you liked our location and modern apartments but are sorry to hear about the heat and noise issues. Your comments are valuable and help us improve. We hope to provide a better experience on your next visit.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
13 Jun 2024 by Lisa/ Forenom Customer Care, Hotel Management
Hi,We are happy to see that you enjoyed your stay with us.Welcome back!
by A verified traveler
Posted 7 Apr 2024
Nice spot
Comment from Hotel Management
8 Apr 2024 by Yvonne / Forenom Customer Care, Hotel Management
Hi Mark,Thank you for your kind words.We are glad that you enjoyed your stay!
by A verified traveler
Posted 24 Mar 2024 on Orbitz
Very nice hotel! Simple, clean, convenient and inexpensive.
Comment from Hotel Management
25 Mar 2024 by Yvonne / Forenom Customer Care, Hotel Management
Hi Sergei,Thank you for giving us top marks following your stay with us. We hope to host you again in the future!
