Ratings based on 46 Verified Reviews
2.8 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Capital O no longer exist.
Pliz refund my money.
Comment from Hotel Management
20 Nov 2024 by Lisa, Hotel Management
We are sorry for the inconvenience caused to you, Yul! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
by A verified traveler
Posted 9 Apr 2021 on Hotels
Comment from Hotel Management
11 Apr 2021 by Marie, Hotel Management
Hi, Muhammad! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Marie!
by A verified traveler
Posted 20 Dec 2020 on Hotels
Room no very good. Toilet door no painting, main door no safety lock. Located the at higher floor ( 5 floor) . No hair dryer., tower look no very clean .
Comment from Hotel Management
24 Dec 2020 by Bella, Hotel Management
Hi, Foo! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Bella!
by A verified traveler
BAD check in experience
Posted 27 Sep 2020 on HotelsUNFRIENDLY counter staff during check in
NOT helpful at all
Comment from Hotel Management
3 Oct 2020 by Leo, Hotel Management
Hi, Shahrir! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo
by A verified traveler
Posted 15 Jul 2020 on Hotels
Comment from Hotel Management
16 Jul 2020 by Marie, Hotel Management
We appreciate your positive rating, Shamsurizal! We do take pride to serve our guests with an amazing experience. Regards, Marie!
by A verified traveler
Posted 19 Jun 2020 on Hotels
Comment from Hotel Management
21 Jun 2020 by Ammy, Hotel Management
Hi, Faidzul! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Marie.
by A verified traveler
It's a quite place.. N so comfortable..
Posted 3 Jun 2020 on HotelsIt's nice room.. Clean but the hot water cannot use..
Comment from Hotel Management
16 Jun 2020 by Ammy, Hotel Management
Hi, Nurul! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Daniel.
by A verified traveler
Posted 17 Feb 2020 on Hotels
There is no beach view balcony as what stated in the description of the room .. the room also are not so clean ..
Comment from Hotel Management
21 Mar 2020 by OYO, Hotel Management
Hi, Nurul! We are extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Damia
by A verified traveler
Posted 13 Dec 2019 on Hotels
Great accommodation for a budget hotel, near to the beach and easy access for food. The receptionists were friendly and the breakfast was really tasty. Would definitely come again in near future.
by A verified traveler
Posted 12 Dec 2019
When booking online, they put ther's a pool, but when we arrived, its private pool, have to pay 1st. Then we were welcomed by a cockroach and the aircond very poor, slept in a hot aircond. Unsatisfied with the place, we check out early in the morning.
