Ratings based on 390 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2024
I have a Tesla and was passing through to NC from Florida so the on-site charging station is the main reason I booked this hotel (for the first time). Staff was very pleasant but the check-in took longer than usual. Most hotels that offers EV charging are free but this one charges $9, which is not unfair but they should put that in the listing. I got only one face towel and NO tissue, not a big deal but should improve. My biggest problem is the TV. It's a nice smart TV but we can watch Netflix or any streaming, because the remote limited us to DirecTV which I never watch. It doesn't cost the hotel anything to allow guests to use the streaming function, so I can't understand. Please make changes.
by A verified traveler
Posted 2 Sep 2024 on Hotels
Friendly staff, quick check-in, requested room location granted, and patking was well-lit and safe.
by A verified traveler
Posted 24 Aug 2024 on Hotels
If you book this place, you have to keep in mind you get what you pay for. Inhave stayed here multiple time when traveling from MD to FL to visit my son in college as Lumberton is halfway. When I stay here, I am literally looking for a place to sleep for 5-6 hiurs before getting back on the road and it is perfect for that. The rooms are clean, but simple not fancy. The decor and paint jobs are dated. The price is right if you are looking for a no frills get in sleep and get out stay. I have enjoyed usong this hotel for that purpose.
by A verified traveler
Any port in the storm And we didn’t see any bugs.
Posted 8 Aug 2024 on HotelsClean Enough but could’ve used more supplies like more towels, soap at the sink And perhaps a rug at the door to wipe our feet. We Did arrive during the midst of storm, Debbie. Front staff woman was Very congenial.
Comment from Hotel Management
10 Aug 2024 by VICTORIA, Hotel Management
Thank you for your honest review of Southern Inn... We have mats outside all of our rooms....We had to move our mats from in-front of all doors because it was causing the water to go into the rooms under the doors!!! Our soap dispensers is located in the shower and also by the sink... our rooms come with 2towels, 2 wash cloth, 1 floor mat, and 1 face/hand towel by the sink....when you stay with us/southern inn and you need ANYTHING AT ALL, please come to us so we can address the situation!!!!
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by VICTORIA---------VICKY, Hotel Management
THANK YOU FOR STAYING WITH US @ SOUTHERN INN LUMBERTON.....
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by VICTORIA---------VICKY, Hotel Management
THANK YOU STAYING WITH US....
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by VICTORIA---------VICKY, Hotel Management
04,214 FROM 08THANK YOU FOR STAYING WITH US!!!!/09/2024 TO .08/16/2024
by A verified traveler from Winter Park
Posted 12 Jul 2024
Property was clean, older, but decent. We only needed to stay one night. Staff, only met/saw one gentleman, and he was very pleasant.
Comment from Hotel Management
13 Jul 2024 by SAM, Hotel Management
THANKS FOR TIME,
by A verified traveler
Moving towards higher quality...
Posted 17 Jun 2024 on HotelsFor the price, this Motel does its job. The place seems a bit run down, however it seemed as though the owners are really trying to improve their efforts for their customers to have a pleasing stay.
The only thing I can really complain about is the Check-Out is 10AM, where as it's previously stated as 11 AM. There is a $10 charge per hour for late Check Out. WHICH, tbf, is worth the extra sleep sometimes.
Overall, for a Motel, I've seen MUCH MUCH worse. And the people were nice. And efforts are actively being made to imrpove the quality of their rooms.
Comment from Hotel Management
13 Jul 2024 by SAM, Hotel Management
THANKS
by A verified traveler
Good place to get a night sleep on the way.
Posted 9 Jun 2024 on HotelsJust an place to lay our heads for the night
Comment from Hotel Management
13 Jul 2024 by SAM, Hotel Management
THANKS FOR YOUR TIME
