Ratings based on 163 Verified Reviews

4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Oak Park

Posted 16 Sep 2024
This was a unique hotel, it’s converted dorm rooms. It’s bare bones, but clean, safe, and convenient to the highway. Check in was not near the front due, but could be easily accessed through the courtyard. It was self service for us since we got there after hours. Instructions were good. Breakfast was a filling boxed lunch.
4 out of 5
by A verified traveler

Quite spooky

Posted 18 Jul 2024 on Hotels
I was really disappointed when I got there as I hadn’t received any check-in instructions. I was alone with my children and there was nobody to ask. I had to call several times and took us at least an hour to get in the building.
3 out of 5
by A verified traveler

Posted 9 Jul 2024 on Hotels
Very clean. Phoned to request breakfast boxes and was informed it had been noted but there was nothing left for us in the designated fridge.
1 out of 5
by A verified traveler

Posted 5 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Receptionen, Hotel Management
Hej John Vad tråkigt att du haft den upplevelsen återkom gärna vad som inte var till belåtenhet
4 out of 5
by A verified traveler

Posted 3 Jun 2021 on Orbitz
Comment from Hotel Management
9 Jun 2021 by Receptionen, Hotel Management
Tack för din fina Feedback:)
4 out of 5
by A verified traveler

Not a traditional hotel.

Posted 6 Jul 2019 on Hotels
Accommodation was part of an educational complex and rooms were like student style rooms. Reception was less than 24 hours, but access for late arrivals can be arranged. Only breakfast is available in the complex. Staff friendly and helpful. Breakfast good.
Comment from Hotel Management
8 Jul 2019 by Victoria, The Reception, Hotel Management
Thank you very much Michael for your lovely review. We hope you return to us sometime in the future! Happy summer!
5 out of 5
by A verified traveler

Posted 3 Oct 2018 on Hotels
Comment from Hotel Management
3 Oct 2018 by Receptionen, Hotel Management
Thank you very much for your Review!
2 out of 5
by A verified traveler from Melbourne

Quirky and Confusing

Posted 27 Sep 2018
Pros: Clean
Cons: Signage
Location: It's a long way from Lulea, but not too far from the old town to the north-west.
We arrived late at night and it took ages just to find where the "hotel" is. You're arriving onto a college campus and there's no obvious signage for a hotel until you actually reach the correct entrance. The room was basic but OK, but too expensive for what it is. We were disturbed several times by housekeeping in the morning before we even got out of bed. Checking out was a hassle as well as a conference group had descended on the reception and only one person was staffing at the time. Also, there isn't a clear sign even that it was a reception. It's also a very long way from Lulea itself, so not really handy if you are spending time in the downtown.
Comment from Hotel Management
28 Sep 2018 by Receptionen, Hotel Management
Thank you very much for your review. We are currently in the works together with the local counsil to get proper signs to find us, and we are hoping new signs will be up soon. And we apologise that your checkout coincided with one of the conferences, which is also something we will take into consideration in the future.
4 out of 5
by Wayne

Sunderby Conference Centre

Posted 21 Sep 2017 on Hotels
Difficult location to find without GPS. No staff on site. Took 1/2 hour to gain access to facility
Comment from Hotel Management
3 Oct 2018 by Receptionen, Hotel Management
We are sorry to hear that you had difficulty finding us. We are in talks with the local counsil about getting more signs to show our guests the way.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Väldigt trevligt boende. Jag ska säkert tillbaka! Super praktiskt med allt. Prisvärt boende!