Ratings based on 492 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
It was good and got value for money. Surrounded by trees. Lovely little pool. Breakfast is available but need to be booked a day before.
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 25 Jun 2024
Wonderful walking opportunities' from the site or by quick car ride.
Ideal for walkers and for winter ski resort
A restaurant would have been nice at night or a bar as there is nothing local and if you have not been to the supermarket before arriving you could be left desperate
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Georgiana , Hotel Management
Bonjour, Nous regrettons d'apprendre que votre dernière expérience vous a déçu et que vous n'envisagez donc pas de revenir chez nous.Nous vous remercions d'avoir pris le temps de nous faire partager vos impressions.Nos retours clients nous aident à améliorer notre qualité de service.Cordialement,
by A verified traveler
Posted 19 Sep 2023
Loved the view from this property overlooking the lake. Would have like air conditioning. A warning to anyone washing their clothes in the on-site laundry. It automatically dispenses soap and even after washing out clothes a few times after it stank of the soap smell very strongly. It gave my wife a headache and eyes watered. We could not believe we could not get that strong soap smell out. My wife almost threw away her clothes that she has washed there. Again don’t use their onsite laundry.
Comment from Hotel Management
19 Sep 2023 by Hakim, Hotel Management
We're very sorry for the issues you've encountered during your stayWe've informed the company taking care of the laundry and appropriate measures will be takenWe're glad you like our location and hope to welcome you again
by A verified traveler
Posted 14 Aug 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by Georgiana , Hotel Management
Bonjour,C'est avec grand plaisir que nous avons pris connaissance de votre retour suite à votre séjour dans notre établissement. Aussi, nous tenions à vous remercier pour cette attention, et nous espérons vous accueillir de nouveau dans l'un des établissements du groupe.
by A verified traveler
Great location, but...
Posted 15 Jul 2023 on HotelsGreat location, but if you ride a motorbike, be VERY careful coming up to the property as the roads contain hairpins and inclines that are insane, to say the least, if you have a heavy bike. Otherwise, staff were helpful but the apartment was a bit basic, but functional for our limited 2 night stay. Has a pool, with views over the lake/forest
by A verified traveler
Lugrin garden and city hotel, good value
Posted 25 Sep 2022 on HotelsGood value accommodation in beautiful setting on Mountain overlooking Lake Geneva (Lac Leman). Too cold to use pool, would have been good if the overhead cover had been used. We would have swum then. Good location to visit Evian, Lake Annecy and beautiful mountain viewpoints . The bathroom needed the plaster on the walls replacing. Generally needs an uodate but the heating worked very well.
Comment from Hotel Management
27 Sep 2022 by La réceptionniste, Hotel Management
Je vous remercie de votre retour. Toute l'équipe et moi espérons vous revoir un jour prochain. Dans l'attente je vous souhaite une excellente journée
