Ratings based on 236 Verified Reviews

4.1 out of 5
70% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Sep 2024
Room was good. Building itself somewhat dated.
5 out of 5
by A verified traveler from Kingston

Posted 5 Sep 2024
Great staff. Amazing location. Room was great. Bed very comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024 on Hotels
4 out of 5
by A verified traveler from Santa Fe

This traveler left a rating score only Posted 15 Jun 2024
5 out of 5
by A verified traveler

Posted 15 Jun 2024
The friendly people were the best
4 out of 5
by A verified traveler

Posted 27 Dec 2023
They were very nice at check in. I had to stay in the city to see my Dr early the next morning. The hotel is no-nonsense. Nothing special but they are nice. The rooms are clean and newly refurbished. The views from the terrace are lovely. Dining options and shopping are moments away. If I needed to stay in Lugo again I would consider this hotel. I slept very well.
4 out of 5
by A verified traveler

Regular visitors to Lugo

Posted 20 Oct 2023 on Hotels
We have stayed here several times and there is a great variation in rooms. Some are very basic and minimal while some are very good with balconies etc. Luck of the draw as price does not appear to be a factor. On this visit we had one of the more basic rooms with a view of a wall whilst our friends had a lovely room with a balcony
3 out of 5
by A verified traveler

Choose your room!

Posted 12 Oct 2023 on Hotels
Be sure not to get stuck with a room Overlooking a dirty stairwell/under the dining room. Couldn’t open the window or curtains. Lots of hot water and friendly /helpful staff
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Great property and amazing staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2023 on Hotels