Ratings based on 85 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
This property has everything you need to relax, the pool. ,sauna, spa , all is perfect and functional. I am recommending enjoying
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2023
4 out of 5
by A verified traveler

Posted 2 Nov 2022
The food and d price of The dinner at the restaurant is afforfable and the food is delicious. The SPA is enticing but the water is cold to stand the treat. It must increase to higher temperature. Because we'd got sick after our vacation.
5 out of 5
by A verified traveler

Posted 4 Jun 2022 on Travelocity
Covered free parking. Excellent food. Spa and sauna. Exceptional service!
4 out of 5
by A verified traveler

Clean safe hotel

Posted 1 Mar 2019 on Hotels
Location was safe. Hotel was fine and clean. Was disappointed over limited access to food. The cafe served basic but no availability for basics like eggs :-( Hotel advertises spa. My mistake I was thinking American Spa and it was basically a hot tub :-(
3 out of 5
by A verified traveler

Disappointed

Posted 2 May 2018 on Hotels
Receptionist was very vague when checking us in eg where the bus stop was, times of breakfast. He looked like his shirt hadn’t been washed in several weeks! Room was ok but there was a stale smell of cigarette smoke.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2016 on Hotels
5 out of 5
by William from Los Angeles

Good Lugo over night stay.

Posted 29 Sep 2015 on Hotels
The hotel was fine, the staff was friendly and helpful, has restaurant/snack bar/bar open to 11:30. Did not use all facilities but has pool, spa, gym. We were just there for the night and it worked for our needs. Not in the center of the city but right on RT 540 and easy to find
5 out of 5
by brian from Fenwick

Lucky Lugo

Posted 14 Apr 2015 on Hotels
,great hotel ,brilliant