Ratings based on 129 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Res. T, Hotel Management
Thankyou Peter for your kind review. It is our pleasure to host you, and we hope to welcome you back again. Sincerely
5 out of 5
by A verified traveler

Posted 2 Nov 2024
excellent location and staff hospitality. Highly recommended if you visit Santo
Comment from Hotel Management
12 Nov 2024 by Res. T, Hotel Management
Thank you, so much dear Jimmy, for taking a moment to leave a positive review. This helps us maintain and improve the attributes mentioned of our hotel. We truly appreciate your recommendation, and we hope to welcome you back again.Sincerely
4 out of 5
by A verified traveler

Posted 10 Jul 2024
The people and staff were caring and considerate. The only problem was, a couple of nights i had no water until about 5:30 am. If i used the bathroom in the night i could not wash my hands.
5 out of 5
by A verified traveler

Great place to stay on Santo

Posted 3 Jun 2024 on Hotels
Great Staff. Really good food. Nice location in town. And they have lots of packages for tourists. Rooms are nice and clean with AC!
5 out of 5
by A verified traveler from Taupo

Posted 29 Apr 2024
Staff were excellent friendly and helpfull. Rooms were great
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Espiritu was a great location in the town, the restaurant offered delicious meal and drink options. Rooms were simple but nice and clean, The staff were incredible.😊
3 out of 5
by A verified traveler

Posted 23 Feb 2024
Average room and dining area was hot but staff were helpful and friendly.
4 out of 5
by A verified traveler

Posted 19 Feb 2024
The staff more than made up for the shortcomings of the hotel. They catered to your beconed call. They made a point of learning your name and going out of the way to greet you and ask how you were doing. One of the staff even offered to walk with me a couple of blocks to the local museum.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024 on Hotels