Ratings based on 386 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
I enjoyed every bit of the time there.
by A verified traveler
Posted 31 Dec 2024
Nice!
by A verified traveler
Posted 9 Nov 2024
It is located close to everything we need! We stay every time we are in Lufkin to see family.
Comment from Hotel Management
11 Nov 2024 by Rachel , Hotel Management
Thank you for the great review on our great location and your recent stay with us. We are honored you chose us and can't wait to see you again soon!
by A verified traveler
Posted 8 Nov 2024
Stay regularly. Always nice
Comment from Hotel Management
11 Nov 2024 by Rachel , Hotel Management
Thank you for your kind words! We appreciate your business and time to take this review.
by A verified traveler
Posted 25 Oct 2024
It was quiet place and meet our needs for one night stay.
Comment from Hotel Management
11 Nov 2024 by Rachel , Hotel Management
Thank you for the good review. Please come back and see us again next time. I hope next time we can earn a five out of five on your next stay! Please email me if you have any suggestions for us to improve for you. Thank you!
by A verified traveler
Posted 20 Oct 2024
The young man at the counter was very courteous and helpful. He said if there was anything at all we needed to let him know and he would take care of it and was completely believable that he would. Room was nice and very clean. Nice pool and hot tub.
Comment from Hotel Management
11 Nov 2024 by Rachel, Hotel Management
Thank you for letting us know about the team member who went above and beyond for you regarding your recent stay with us! We are very happy to hear that you enjoyed your stay, and they made a great impression.
by A verified traveler
Posted 14 Oct 2024
Good people
Comment from Hotel Management
11 Nov 2024 by Rachel, Hotel Management
Thank you very much for your kind words and great review regarding your recent stay with us. Our team members work hard to go above and beyond for all our guests. We are glad it was a great stay and can't wait to see you again on your next visit into town.
by A verified traveler from Katy
Posted 5 Oct 2024
Everything was great, except our Room door didn’t close properly. Had to keep slamming it closed and it would bounce back and open.
Comment from Hotel Management
11 Nov 2024 by Rachel, Hotel Management
I'm sincerely sorry about this! We will be researching this to correct immediately. Thank you for letting us know so we can have an opportunity to fix it. We appreciate the great review and can't wait to see you on your next visit into town!
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
11 Nov 2024 by Rachel , Hotel Management
Thank you for the great review!
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
11 Nov 2024 by Rachel , Hotel Management
Thank you for the 10 out of 10 rating!
