Ratings based on 243 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2023
Just what we needed to attend a wedding. Decent honest quality.
Comment from Hotel Management
28 Aug 2023 by Residenzhotel Lüneburg, Hotel Management
Dear Rupert,thank you for your Feedback. We hope to see you soon!Greetings
by A verified traveler
Posted 13 Jul 2022
Good clean rooms, nice service and good location as well
by A verified traveler
Lueneburg visit experience
Posted 16 Apr 2022 on HotelsThe entire stay, including staff, service, room and food was great. I'll come here again.
Comment from Hotel Management
2 May 2022 by Ihr Team vom Residenzhotel, Hotel Management
Thank you! We´re very happy about your great Feedback! See you soon! Best wishes from Lüneburg.
by A verified traveler
Family gathering ♥️
Posted 8 Apr 2022 on HotelsServis was good, room clean but refrigerator didn't work. Food was good and fresh. I liked it.
Comment from Hotel Management
2 May 2022 by Ihr Team vom Residenzhotel, Hotel Management
Thank you so much for the great Feedback :)! We´re looking forward to welcoming you soon again. Best wishes.
by A verified traveler
Small clean Hotel.
Posted 1 Jul 2021 on HotelsClean, small hotel, with corona not perfect releaxed
Comment from Hotel Management
19 Aug 2021 by Residenzhotel, Hotel Management
Thank you very much for your Feedback regarding your stay at our Hotel.We´re happy that you enjoyed your stay. Hope to see you soon. Best wishes!
by A verified traveler
Posted 9 Apr 2021 on Hotels
Comment from Hotel Management
4 May 2021 by Ihr Team vom Residenzhotel, Hotel Management
Herzlichen Dank für die tolle Bewertung, Jamie.
Wir danken Ihnen für das Feedback und wünschen Ihnen alles Gute. viel Gesundheit und hoffen wir dürfen Sie bald erneut begrüßen.
by A verified traveler
Restaurant
Posted 27 Oct 2019 on HotelsHard to find a restaurant near the hotel
Comment from Hotel Management
1 Nov 2019 by Team of Residenzhotel, Hotel Management
Thank you very much for your good Feedback regarding your stay at our Hotel. Hope to see you soon again. Best wishes.
by A verified traveler
Clean and Comfortable
Posted 15 Oct 2019 on HotelsClean and comfortable, great facilities (mini bar/tea/coffee making facilities), fantastic breakfast (included in room price), easy parking. Within easy walking distance into Luneburg, a shoppers paradise .
Comment from Hotel Management
21 Oct 2019 by Team from Residenzhotel, Hotel Management
Thank you for your Feedback regarding your stay at our Hotel. We´re looking forward to welcoming you soon again. Best wishes
by A verified traveler
Posted 24 Mar 2019 on Hotels
Unfortunately I had to find another hotel.
We did call with my colleague to the hotel if there will be the restaurant opened after our arrival around 22:00. We were told that restaurant is already closed (21:00) so we announced that will have dinner on the way and will arrive around 23:00. We received info that after 22 hotel will be closed. We should call sister hotel to get code to enter the hotel and get room key.
Unfortunately after arrival (22:45) we spent 15 mins of trying to call the sister hotel - unfortunately always answering machine. Then we decided to find another hotel!
Comment from Hotel Management
3 Apr 2019 by Residenzhotel, Hotel Management
Dear Guest,
Thank you for your Feedback.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We´re very sorry that our sister hotel did not answer your call.
If we can provide any assistance, please don't hesitate to contact us.
Again, we´re very sorry about this situation.
BEST wishes from Lueneburg.
by A verified traveler
Posted 18 Nov 2018 on Hotels
Very modern clean hotel very good breakfast great choice of food evening menu limited same menu every evening no sky news or BBC channels on tv no english speaking station
Comment from Hotel Management
8 Dec 2018 by Residenzhotel, Hotel Management
Thank you very much for your great Feedback. We´re happy that you enjoyed your stay at our Residenzhotel.Hope to see you soon again. BEST wishes.
