Ratings based on 459 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Very unique building. Area is nice and really in a great spot. AC didn’t seem to work but it is cool outside so not an issue. There was a red stain on one of the duvet covers. Tried calling reception about it but no answer. Didn’t bother me much. Breakfast was really nice but a little pricey.
Comment from Hotel Management
8 Nov 2024 by Michael Steinbrück Hoteldirektor, Hotel Management
DearMr Alex,Thank you very much for sharing your experience with us.We're delighted that you enjoyed our unique building and prime location. It's great to hear that the cool weather made your stay comfortable even with the AC issue, but we do apologize for it not functioning as expected. We regret that your call to reception went unanswered and for the red stain on the duvet cover—this falls short of the standards we strive to maintain, and we'll address this with our housekeeping and reception teams to ensure better responsiveness and attention to detail.We're glad you enjoyed our breakfast, even if the price seemed a bit high. We’ll continue to evaluate our offerings to provide the best value for our guests.Thank you again for your feedback, and we hope to welcome you back soon!Best regards,
by A verified traveler from Pointe Claire
Posted 27 Oct 2024
Nice and safe town.
Comment from Hotel Management
8 Nov 2024 by Michael Steinbrück Hoteldirektor, Hotel Management
Dear Jolanta,Thank you for your feedback!We're glad to hear that you found the town nice and safe. We strive to provide a comfortable and secure environment for all of our guests, and it's great to know.Best regards,
by A verified traveler
Posted 18 Oct 2024
Wonderful breakfast and great service from the bar
Comment from Hotel Management
8 Nov 2024 by Michael Steinbrück Hoteldirektor, Hotel Management
Dear Karen,Thank you for your wonderful feedback!We’re thrilled to hear that you enjoyed our breakfast and received great service at the bar. Providing excellent service and a memorable experience for our guests is our top priority, and your kind words motivate us to keep up the good work.We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Michael Steinbrück Hoteldirektor, Hotel Management
Sehr geehrter Gast,Vielen Dank für Ihr Feedback! Wir schätzen Ihre Rückmeldung und würden gerne mehr über Ihre Erfahrung erfahren, um unseren Service zu verbessern. Bitte zögern Sie nicht, uns direkt zu kontaktieren. Wir hoffen, Sie geben uns eine weitere Chance und besuchen uns bald wieder!Mit freundlichen Grüßen
by A verified traveler
Posted 10 Sep 2024
This stay was great, we were only here for one night for an event in Stuttgart before travelling back to Essen but it was perfect for what we needed. We arrived early and checked in early, sat in the lovely bar downstairs before heading into the city. Easy transport links from the city out to the hotel made this stay even better. If ever planning a trip to Stuttgart again, we would definitely consider staying here in Ludwigsburg and travelling in and out.
Comment from Hotel Management
5 Oct 2024 by Michael Steinbrück Hoteldirektor, Hotel Management
Dear BenThank you so much for your fantastic feedback! We're delighted to hear that your stay met your needs and that you enjoyed our lovely bar and the convenient transport links to Stuttgart. It's great to know that our location worked well for your event and made your trip enjoyable. We would love to welcome you back the next time you're in the area. Safe travels, and we look forward to seeing you again soon!Best wishes
by A verified traveler
Parking not free as was advertised plus no a/c
Posted 23 Aug 2024 on HotelsWas charged 14 euro for parking. Hotel page on hotels.com said free parking for gold members, which is why I booked the hotel. Also air conditioning did not work. It just blew warm air it did not have any cooling function even though I turned the control to its coldest setting. The fridge was like an oven inside, it also did not work. Could be a perfect hotel but was ruined by these three failures.
Comment from Hotel Management
7 Sep 2024 by Michael Steinbrück, Hotel Management
Dear Patrick,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It's disappointing to hear about the issues with the parking charge, air conditioning, and fridge, as these are certainly not up to our usual standards.Regarding the parking, We would like to clarify that the free parking for Gold members is an offer provided directly by the booking site (hotels.com), not by the hotel itself. We recommend submitting your parking receipt to Expedia (hotels.com’s parent company), and they should be able to refund the parking fee as part of their Gold member benefits.We apologize for the confusion and hope this resolves the issue for you. Please don’t hesitate to reach out if you need further assistance. As for the air conditioning and fridge, we regret these technical issues and will make sure they are promptly addressed.We hope you’ll give us another chance to provide the experience you deserve.Best wishes,
by A verified traveler
Posted 10 Aug 2024
Worst pillow I ever had
Toilet dirty
Overall hotel is not 4 star. Maybe 3.
Staff was nice
Convenient location
Comment from Hotel Management
7 Sep 2024 by Michael Steinbrück, Hotel Management
Dear Stephanie,Thank you for taking the time to provide your feedback. We are sorry to hear that the pillow and cleanliness of the toilet did not meet your expectations. These issues do not reflect the high standards we aim for, and we will address them immediately with our housekeeping team.On a positive note, we are glad you found our staff friendly and appreciated the convenient location. Your comments are valuable to us, and we hope to improve upon your experience should you give us another chance.Best regards,
by A verified traveler
Posted 1 Aug 2024
The property was fine, as usual. However, we were let down by Expedia, who offerred the best price. On booking we booked breakfast and the price increased accordingly. On check-in at the Nestor, our breakfast was NOT booked and moreover, the room was well below the Nestor's usual high standards. We will NEVER again use Expedia.
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by Kai Jakob, Hotel Management
Dear Guest,Vielen herzlichen Dank für Ihre großartige Bewertung! Wir freuen uns sehr über Ihre 10 von 10 Punkten. Es ist fantastisch zu hören, dass Sie mit Ihrem Aufenthalt bei uns so zufrieden waren.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen perfekten Aufenthalt zu bieten.Mit freundlichen Grüßen,
by A verified traveler
Posted 3 Jun 2024
Wonderful staff, rooms, and services for a reasonable price. I would recommend the Nestor to anyone.
Comment from Hotel Management
8 Jun 2024 by Michael Steinbrück, Hotel Management
Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that you found our staff, rooms, and services wonderful, all at a reasonable price.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back to the Nestor Hotel Ludwigsburg in the future.Best regards,
