Ratings based on 21 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Good
by A verified traveler
Posted 18 Jan 2024
The hotel did not honour as advertised on their third party platform on Expedia about the breakfast buffet. I paid for them when I booked the reservation online. Anyways once I checked in, the receptionist told me that I did not have breakfast included. Ultimately, since it was late I could not make another reservation, I end up staying.
by A verified traveler
Posted 25 May 2023
The hotel staff in general is very unhelpful. There’s zero hospitality spirit in the front desk employees. We needed to request for a late checkout for a couple hours beyond the checkout time and they charged us half of their full day rate which many hotels would normally wave if they have availability. Nevertheless we agreed to the extra charges. Unfortunately, our train got delayed and we requested them to give us extra 1hr assuming since we are already paying extra this should not be an issue but the staff simply refused. We had a baby with us but their staff couldn’t care less and forced us to vacate the room immediately even after charging us extra for half day. The hotel property is an old construction and not cleaned properly, the room furniture is in a very sad condition. We will definitely not be returning!
by A verified traveler
Posted 12 May 2023 on Hotels
by A verified traveler
Posted 10 Apr 2023
The booking mentioned room is for three adults. Also, had called staff member prior to booking and after making a booking with booking number to provide extra mattress for third person. However, the arrangements were not made until guests arrived and waited to have it in the room after requesting the stagf again few times.
by A verified traveler from Colebee
Posted 5 Jan 2023
na
by A verified traveler
Posted 2 Oct 2022
by A verified traveler
Posted 29 Sep 2021
by A verified traveler
Posted 8 Mar 2020
by A verified traveler
Posted 4 Feb 2020
Very close to shopping area and hospitals. Easy access to road and rides. Near to major malls
