Ratings based on 30 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Saratoga
Posted 20 Nov 2024
Hotel staff were friendly, but the property is a bit old. While some of the rooms are newer, the suites are old.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Room Division Manager, Hotel Management
Dear Sir,Namaskar!Thank you for review.We look forward to welcome you again.Regards,Ajay Kumar TiwariRooms Division ManagerThe Piccadily Lucknow
by A verified traveler
Posted 10 Nov 2024
The cleaning staff and reception were lovely, however we were told we had been "upgraded" to a better room, however the room was average at best, the toilet flush was stuck and the rooms we had were definitely not soundproof so we could hear people talking in the corridor at stupid times of the morning. I only found out on the day we were checking out that we were originally booked on the 1st floor which.had recently been refurbished as shown in the picture on the Expedia website so if anything we were downgraded by the hotel..Never going to this hotel.again
. only rated 2 stars because of some of the staff
Comment from Hotel Management
13 Nov 2024 by Room Division Manager, Hotel Management
Dear Sir,Namaskar!Thank you for review, we have noted your concern and strong briefing has been done with concern department.about downgrade we have gone through with your booking and as per booking voucher your room had been allotted.We look forward you visit again.Regards,Ajay Kumar TiwariRooms Division Manager
by A verified traveler
Posted 5 Aug 2024
Easy access
Comment from Hotel Management
6 Aug 2024 by Room Division Manager, Hotel Management
Dear Basundhara, Thank you for choosing to stay with us at The Piccadily Lucknow! We are delighted to hear that you had a comfortable and pleasant stay. Our team works hard to provide welcoming and cooperative service, and we are glad to know that you enjoyed your time with us. Looking forward to welcoming you back on your next trip to Lucknow! Regards,Room Division ManagerThe Piccadily Lucknow
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Aug 2024 by Room Division Manager, Hotel Management
Dear Vivek, We are sorry to hear about your experience with the The Piccadily Lucknow!. Your feedback is important to us and please specify your concern for improvement of services and product. We hope you give us another chance in the future.Best Regards,Ajay Kumar TiwariRoom Divison ManagerThe Piccadily Lucknow
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Aug 2024 by Room Division Manager, Hotel Management
Dear Asheesh, Thank you for choosing to stay with us at The Piccadily Lucknow! We are delighted to hear that you had a comfortable and pleasant stay. Our team works hard to provide welcoming and cooperative service, and we are glad to know that you enjoyed your time with us. Looking forward to welcoming you back on your next trip to Lucknow! Regards,Room Division ManagerThe Piccadily Lucknow
by A verified traveler
Posted 19 Feb 2024
Staff was friendly
Comment from Hotel Management
14 Mar 2024 by Room Division Manager, Hotel Management
Dear Guest,Namaskar !Thank you for sharing your valuable feedback.We look forward to welcome you again at The Piccadily Lucknow.Best Regards,Ajay Kumar Tiwari
by A verified traveler
Posted 1 Dec 2023
Clean and quiet
by A verified traveler
Posted 1 Feb 2023 on Hotels
Comment from Hotel Management
4 Feb 2023 by FOM, Hotel Management
Dear Sir,Thank you for writing review, your feedback is very important for us.We look forward to welcome you again at The Piccadily Lucknow.Best Regards,Ajay Kumar Tiwari
by A verified traveler
Posted 29 Nov 2022
