Ratings based on 250 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
One level up from a hostel. Did not get check in email until requested. No cards to register at from door/lobby (person on staff had ONE job) leaving us and multiple other guests unable to access our rooms. Phone lock never worked. Location was great right in the middle of town and less than a 15 min walk to train station. Room was as promised.
Comment from Hotel Management
2 Jan 2025 by The Lubo Team, Hotel Management
Dear Flemming,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our central location and that the room met your expectations.We’re sorry for the inconvenience you experienced with the check-in process and room access. Please know that we are always happy to assist, and there are multiple ways to access the room that we can guide you through if needed.Your comments are valuable, and we’ll work to improve the experience for all our guests. We hope to have the opportunity to welcome you back in the future for a smoother and more enjoyable stay.Best regards,Your The Lubo Team
by A verified traveler
Posted 6 Dec 2024
by A verified traveler from boynton beach
Posted 2 Nov 2024
Great hotel
Comment from Hotel Management
2 Nov 2024 by The Lubo Team, Hotel Management
Dear David,Thank you for your kind words! We’re delighted you enjoyed your stay with us.Best wishes, Your The Lubo Team
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 24 Oct 2024
The apartment was very nice and the location was great!
We could not get the internet to work and to try to access the WiFi, I had to agree to a lot of snooping and marketing crap! After I agreed, the WiFi still didn’t work! Seemed like an unnecessary scam.
Comment from Hotel Management
24 Oct 2024 by Hotelmanagement, Hotel Management
Dear Linda, thank you for the feedback! We are happy to hear you loved our apartment and the central location. We are sorry for your difficulties with the WiFi, we will take your notes into consideration regarding future improvements. We hope to see you again at our hotel! Best wishes, Your The Lubo Team
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 11 Oct 2024
Best location! The Lubo was near the Chapel Bridge and <10 min walk from the station, however if you are travelling with luggage you many need to carry up and down the flight of stairs near the Chapel Bridge if you don't want to take a detour. You are right in the old town surrounded by main attractions and shops yet the hotel is tucked away in a quiet area.
Check-in/out process is all digitised via the phone with key passes to the building directly accessible via the phone. The digital key pass to our room did not work so we obtained physical passes from the tablet at the main entrance. Lift access is available at the side alley which is needed for luggages, albeit a bit tiny.
The room was modern, however tiny which every space utilised. Facilities is lacking with no bar fridge or in room kettle but our room had 4 safes...The bathroom is small, in particular the shower and the shower screen does not completely close.
Overall a good stay for 1 or 2 nights if you only need a place to sleep.
Comment from Hotel Management
11 Oct 2024 by The Lubo Team, Hotel Management
Dear Louise,Thank you for sharing your detailed review! We're glad you enjoyed the prime location and found the check-in/out process convenient. We appreciate your feedback and we’ll take it into consideration. Best regards, The Lubo Team
by A verified traveler
Posted 4 Oct 2024 on Hotels
by A verified traveler
Posted 30 Sep 2024
“
by A verified traveler
Posted 28 Sep 2024
