Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Got upgraded to premium room upon signing up as member on the spot. Spacious room, all necessary amenities available, and comfortable. Quite a bit of walk from Luzern station though.
by A verified traveler
Posted 5 Nov 2024
Edith was great!
Comment from Hotel Management
16 Nov 2024 by Radisson Blu Lucerne, Hotel Management
Dear Nuruddin, Thank you so much for your kind feedback. We are delighted to hear that Edith made such a positive impression during your stay. She is truly an asset to our team, and we will make sure to share your kind words with her.We hope to welcome you back soon for another great experience.Best regardsRadisson Blu Hotel, Lucerne
by A verified traveler
Posted 9 Oct 2024
Centrally located and amazing staff at the lobby desk!
Comment from Hotel Management
11 Oct 2024 by Radisson Blu Hotel, Lucerne , Hotel Management
Dear Ankur, Thank you for your kind words and for highlighting our central location and the excellent service provided by our front desk team. We are delighted to hear that our staff made such a positive impression during your stay.Your feedback motivates us to continue providing the best possible service, and we hope to welcome you back to our hotel in the near future.Warm regards
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Great experience, thanks
by A verified traveler from Fontana
Posted 12 Sep 2024
Close to train station and v clean. Loved their breakfast.
by A verified traveler
Posted 6 Sep 2024
As we expected.Will recommend for our friends.
Comment from Hotel Management
20 Sep 2024 by Radisson Blu Hotel, Lucerne, Hotel Management
Dear Khai Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, we look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne
by A verified traveler
Posted 30 Aug 2024
Overall very good experience
Comment from Hotel Management
2 Sep 2024 by Front Office, Hotel Management
Dear KeyurThank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.Warm regards
by A verified traveler
Posted 17 Aug 2024
Beautiful hotel! Breakfast was outstanding!! The gym and relaxation area were also fabulous
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Comment from Hotel Management
20 Aug 2024 by Radisson Blu Lucerne, Hotel Management
Dear Jackie, Thank you so much for your glowing review.We are thrilled to hear that you enjoyed our beautiful hotel, and that our breakfast, gym, and relaxation area exceeded your expectations. Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back soon. If there is anything we can do to enhance your next stay, please do not hesitate to let us know.Thank you once again. Kind regardsM. Conzelmann – General Manager
