Ratings based on 630 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler from Santo Domingo
Posted 1 Nov 2024
We enjoyed our stay at Des Alpes during our visit to Lucerne. The rooms are very clean and comfortable, the staff is multilingual and very friendly. The hotel is conveniently located near the old town, an area with shops and restaurants, riverside next to the chapel bridge and close to the train station. Breakfast is nice although the ticket system suits them more than the guests IMO. Recommend
by A verified traveler
Posted 29 Oct 2024
Very quiet room on the city side of the hotel. Couldn’t ask for a more central location! Cash vouchers were really appreciated for the incredible on-site restaurant.
by A verified traveler
Posted 19 Oct 2024
We really enjoyed the property and the area around the hotel! The one thing to improve is the cleanliness for the rooms facing the river or to post notice about these rooms. My wife and I are very sensitive to cigarette smoke, and even though the room was smoking free, the smoke from smokers on ground level was able to get into the room through the window even when it was closed. My wife needed cough medicine because her allergic reaction got very bad. We would return to the hotel at a non river view next time in the future. Other than this, the location is great!
by A verified traveler
Posted 16 Oct 2024
Loved our balcony and wonderful view!
by A verified traveler
Posted 16 Oct 2024
Our stay at Des Alpes was just magical. Although small, the room was clean and comfortable. The staff was so friendly and helpful. We ate breakfast at the hotel every morning and dinner one evening. The food was delicious. If ever in Lucern again we will stay at Des Alpes.
by A verified traveler from Honolulu
Posted 16 Oct 2024
room was small but clean and comfortable, I had reserved a room with a balcony but did not receive one. They did give me a breakfast voucher which was nice of the staff, it just covered it. It is a walkable area with historic sites. Not far from the train station and ferry. Overall property was very nice.
by A verified traveler
Posted 15 Oct 2024
