Ratings based on 39 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2022 on Orbitz
😎
by A verified traveler
Sorriso means smile - but here not so much!
Posted 8 Nov 2018 on HotelsSorriso means smile, but our stay didn't really leave us smiling. We were disappointed in the dated condition of the room furnishings, the location and surrounding area, the lack of hospitality of the staff, and the overall depressing experience. We wish we could have found a place in Foggia, but it was all booked up.
Comment from Hotel Management
27 Nov 2018 by mario, Hotel Management
Sorry for what we read, but as you can see from the different reviews we are not as described, we will provide the next time to make you smile more.
Recommended
for Business Travelersby A verified traveler
Posted 5 May 2016
Pros: The helpfulness of the staff and good service at breakfast.
Location: It was easy walking distance from town center.
We enjoyed the walk near town center but we were disappointed that no restaurants were open for dinner.
Recommended
for Everyoneby A verified traveler from South Australia
Hotel with some history
Posted 19 Aug 2015We booked this on the day thru Expedia, from the car as we were travelling. Reviews looked ok and we were happy with it on arrival. Appears to be in a rundown area but can't complain about the rooms. Breakfast was great. Wifi constantly dropped in and out & our friends couldn't connect at all until they went to ground floor.
Lucera itself was a surprise package - we walked into town and were delighted with what we found. The central piazza was alive and although we missed the main Aug 15th celebrations, there was still lots happening. We all loved it!
by A verified traveler
Posted 1 Apr 2015 on Hotels
by kay from scotland
Great hotel...lovely food
Posted 9 Jun 2014 on HotelsRooms a bit tired but thats the only negative i have!
Staff friendly...food was excellent...very surprised! Lovely lounge area on my floor outside room. very happy for price. highly recommend
by Solihull Roadrunner from Solihull, UK
Excellent breakfast
Posted 25 May 2014 on HotelsWe stayed at the Hotel Sorriso for two nights, the first being a Sunday when the restaurant was closed. The hotel is located out of the centre of Lucera, and an uphill walk is required to reach the town's sights. Both the town and the area surrounding the hotel were noticeable for the prevalence of litter and dog muck. The Hotel Sorriso appeared to be the only available accommodation in Lucera. The staff were very friendly and helpful, and we had an excellent meal on our second night, and the breakfasts were excellent. We had a problem with the room not being serviced on one of the days and the staff were most apologetic and insisted that we had a bottle of wine as compensation.
Recommended
for Everyoneby A verified traveler
Small town hotel
Posted 10 May 2014This is an old hotel in a small Italian town in Puglia. The room was decent size the bathroom was actually very nice and front desk staff were either very friendly or indifferent depending on who's there. It was about a 10 minute walk to the center of the town of Lucera. The breakfast was sparse but not that different from the typical European breakfast.
Recommended
for Familiesby Principessa from Australia
Largest room for five we've ever stayed in
Posted 18 Apr 2014
Pros: Friendly helpful staff. Comfortable spacious room.
Cons: Like most Italian hotels, the shower is small :(. They're not designed for people with broad shoulders.
Location: Lucena's historical centre is a real find. Just gorgeous.
This room was large enough for five people and five suitcases to stay in comfortably. Staff were friendly and helpful. The room was clean and comfortable.
by A verified traveler
Posted 3 Nov 2011 on Hotels
