Ratings based on 180 Verified Reviews

4.5 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Seattle

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Amazing Villa

Posted 12 Oct 2023 on Hotels
I can not tell you how amazing this hotel is. 12th century villa. Stunning. Grounds are gorgeous. Location is perfect. Close to both Lucca and Pisa and Florence. Free breakfest was great. Rooms comfortable. Bathroom newly renovated. 10-10
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2023 on Travelocity
5 out of 5
by A verified traveler

Posted 10 May 2023 on Hotels
Lovely hotel in peaceful surroundings with fantastic service
4 out of 5
by A verified traveler

Perfect stay in Tuscany

Posted 26 Apr 2023 on Hotels
We spent 3 lovely days in Villa La Principessa. Location and old style hotel atmosphere was perfect! Very roomy hotel rooms, quiet sleeping on super matresses. Only bathroom was very tired and it calls for renovation.
5 out of 5
by A verified traveler

Posted 15 Oct 2022 on Hotels
Very beautiful and clean property. Breakfast was amazing. Was surprised it was a good ways from the walled city but the property was beautiful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2019
5 out of 5
by A verified traveler

Posted 25 Aug 2019
Elegant and peaceful hotel a few kms outside of Lucca in tastefully renovated building with beautiful grounds. Courteous friendly staff, excellent breakfasts and large outdoor swimming pool.
Comment from Hotel Management
25 Aug 2019 by Reservation dpt., Hotel Management
Dear guest, we appreciate your feedback and we are pleased to hear that you enjoyed your stay at our hotel . We hope we can host you again at our hotel in the future . Kind regards
4 out of 5
by A verified traveler

Posted 10 Aug 2019
Returned here after staying last year. Different room this year. Could hear the adjoining rooms quite clearly. Need some sound proofing. Pool area also needs updating as the wooden panel flooring has seen better days. Overall a good experience and would recommend.
Comment from Hotel Management
11 Aug 2019 by silvia, Hotel Management
Dear Guest, we thank you very much for your feedback. The wooden panel flooring will be changed next year. we hope to see you again. Kind regards
5 out of 5
by A verified traveler

Posted 21 Jul 2019
Wonderful stay as usual. Friendly staff happy to help us with our young baby.
Comment from Hotel Management
31 Jul 2019 by Silvia, Hotel Management
Dear Guest, we love families with children and of course we understand your need with a small baby. We are pleased that you have appreciated our help and we hope to welcome you again in a near futureso we can see you baby growing up Kind regards reception desk