Ratings based on 205 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024 on Hotels
Comment from Hotel Management
13 Oct 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
thank you so much for the good rating!Marta & colleagues
by A verified traveler
Posted 27 Sep 2024
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.
Comment from Hotel Management
27 Sep 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Grazie mille Barbara, it has been a real pleasure to meet you! Marta, Ingrid and Angela
by A verified traveler
Posted 17 Aug 2024
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Comment from Hotel Management
18 Aug 2024 by palazzo busdraghi, Hotel Management
Thank you so much for your so beautiful review! We are very happy that you had a nice and enjoyable stay here with us at the Palazzo Busdraghi!Ingrid, Marta and Angela
by A verified traveler
Posted 3 Jul 2024 on Travelocity
Great location. Very convenient to enjoy Lucca. Wonderful hosts.
Comment from Hotel Management
3 Jul 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for your kind and wonderful review!We are very happy that you enjoyed your stay with us nd in Lucca,all the best from Ingrid and Marta
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
26 Jun 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for your kind review!What a pleasure that you had a fine stay with us!Hoping to meet you again,Ingrid, Marta and Angela
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by palazzo busdraghi, Hotel Management
thank you so much for the good rating!Marta
by A verified traveler
Posted 8 Jun 2024
Great service and great location!
Comment from Hotel Management
9 Jun 2024 by palazzo busdraghi, Hotel Management
Thank you for your review! We hope to welcome you again in the future!Marta & colleagues
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
26 Jun 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for your review and the high vote!We are so glad that you had an enjoyable stay in our Hotel and would be happy to welcome you again once in the future!Ingrid, Marta and Angela
by A verified traveler
A breath of fresh air
Posted 31 May 2024 on HotelsComment from Hotel Management
1 Jun 2024 by palazzo busdraghi, Hotel Management
Thank you for the kind review!Marta and colleagues
by A verified traveler
Fabulous Lucca B&B
Posted 21 May 2024 on HotelsVery clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Comment from Hotel Management
22 May 2024 by palazzo busdraghi, Hotel Management
Thank you!!!Marta and colleagues
