Ratings based on 16 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2023
Pool property need more maintenance
Comment from Hotel Management
6 Apr 2024 by Hotel Lubumbashi, Hotel Management
Dear Valuable Guest,Thank you so much for giving your feedback on your stay. Our goal is to provide all our guests with the highest level of customer service. We appreciate your time sharing your feedback, and we understand the concern about the swimming pool maintenanceHope we will have the opportunity to welcome you again.Thank you,
by A verified traveler
Posted 29 Aug 2022
Very friendly and professional staff, safety, and comfortable.
Comment from Hotel Management
6 Apr 2024 by Hotel Lubumbashi, Hotel Management
Dear Mr. George,Thank you so much for giving your feedback on your recent stay. Your 5 rating for Hotel Lubumbashi is highly valuable to us. Our goal is to provide all our guests with the highest level of customer service. We appreciate your time sharing your feedback, and we hope we will have the opportunity to welcome you again.
by A verified traveler
Posted 11 Apr 2022
Convenient location, friendly staff, and overall gods experience.
Comment from Hotel Management
30 May 2022 by Sumeet Gaikwad, General Manager, Hotel Management
Dear Sir/ Madam,
Thank you so much for giving your feedback on your recent stay. Your appreciation of Hotel Lubumbashi is highly valuable to us. Our goal is to provide the highest level of customer service to all our guests.
We appreciate your time in sharing your feedback, and we do hope that we will have the opportunity to welcome you again.
Thank you,
by A verified traveler
Posted 11 Feb 2020 on Hotels
Had a few complications with the hotel that left quite a sour taste, but overall the hotel is nice and clean, the breakfast buffet is a bit limited but the food is amazing.
Comment from Hotel Management
2 Apr 2022 by Team Reservation, Hotel Management
Thank you for your feedback and hope we will get chance again to serve you
by A verified traveler
Posted 5 Feb 2020
by A verified traveler
Posted 17 Jul 2019 on Hotels
Good experience at the hotel
Comment from Hotel Management
30 Jul 2019 by Sumeet ,Hotel Manager, Hotel Management
Dear Valued Guest,
Thank you for taking the time to provide your valuable review
by A verified traveler
Large Room and Good Breakfast
Posted 20 Sep 2018 on HotelsThe room is spacious and clean and the buffet breakfast is of top level in Lubumbashi. However, the noise isolation could be improved.
Comment from Hotel Management
10 Oct 2018 by Amit, Hotel Management
Thanks for your valuable response
by A verified traveler
Good location
Posted 19 Sep 2018 on HotelsThe location of the hotel is convenient to most authorites and shopping area with taxi and mini buses outside. The room is large but the stool was blocked. Wireless network was not very reliable as most of the network do in this country.
Comment from Hotel Management
19 Sep 2018 by Amit, Hotel Management
thanks for your valuable response.
we will try our best for our wi-fi connection
by HAN YOUNG
Posted 28 Apr 2016 on Hotels
by A verified traveler
Posted 10 Nov 2015 on Hotels
Basic, clean hotel for 1 night.
