Ratings based on 921 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2024
Parking facilities; silence.
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 26 May 2024
Old fashion charm. It was like walking into a Regency novel. Roomy and clean.
by A verified traveler
Posted 19 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Hotel Kaiserhof Lübeck , Hotel Management
Vielen Dank für Ihre Bewertung. Schade das es Ihnen nicht gefallen hat bei uns. Gerne sind wir offen für Verbesserungsvorschläge um kommende Aufenthalte besser zu gestalten. Beste Grüße
by A verified traveler
Classic style and class
Posted 21 Sep 2023 on HotelsComment from Hotel Management
22 Oct 2023 by mos, Hotel Management
Hello andthank you very much for taking the time to rate your stay at the Hotel Kaiserhof. Your opinion is very important to us.We were very pleased that you rated your stay with “10” out of 10 possible points.Thank you for being our guest.With kind regardsMarc OsswaldHOTEL KAISERHOF
by A verified traveler
Posted 19 Sep 2023
what must have a been a grand olde dame years ago has shifted to be a nice old hotel. The staff was very accomodating and friendly. The parking situation was inconvenient and unusual bordering on confusing. The room itself was very large, but with mostly bare walls and unusual(?) furniture choices. Having said all that, we were pleased with our choice by the time we checked out! We were surprised to read on the website about the "enchanting" garden. It may have been enchanting once , but those days are gone.
It's too bad the bar and restaurant are no longer in business.
Comment from Hotel Management
22 Oct 2023 by mos, Hotel Management
Hello andthank you very much for taking the time to rate your stay at the Hotel Kaiserhof. Your opinion is very important to us.We were very pleased that you rated your stay with “4” out of “5” possible points.Thank you for being our guest.With kind regardsMarc OsswaldHOTEL KAISERHOF
by A verified traveler
Posted 16 Sep 2023
Style
Comment from Hotel Management
22 Oct 2023 by mos, Hotel Management
Hello andthank you very much for taking the time to rate your stay at the Hotel Kaiserhof. Your opinion is very important to us.We were very pleased that you rated your stay with “5” out of “5” possible points.Thank you for being our guest.With kind regardsMarc OsswaldHOTEL KAISERHOF
by A verified traveler
Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
30 Jul 2023 by Hotel Kaiserhof Lübeck, Hotel Management
Vielen Dank für Ihre Bewertung!
by A verified traveler
Posted 20 Jun 2023 on Hotels
Comment from Hotel Management
21 Jun 2023 by Hotel Kaiserhof Lübeck, Hotel Management
Besten Dank und bis bald mal wieder!
