Ratings based on 580 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2022 on Hotels
2 out of 5
by A verified traveler

Posted 10 Jul 2022
The wifi doesn’t work!!! It is a must in a Hotel nowadays. The facilities inside the room could be more: kettle, tea, etc.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2022 on Hotels
5 out of 5
by A verified traveler

Very comfortable hotel

Posted 14 Sep 2021 on Hotels
We arrived late (22:30), night portier did not speak English but everything worked out well. Our room was superb, 60 m2 suite. Pity we could benefit of it so much, because of our short stay. Excellent breakfast with all German bells and whistles. Hotel is big, so breakfast room was very busy which was a bit uncomfortable in times like these.
Comment from Hotel Management
5 Oct 2021 by Chris Rebehn, Hotel Management
Dear Jorma, thank you very much for your friendly review. We are delighted to hear that you enjoyed your stay with us this much and are hoping to see you again very soon.
4 out of 5
by A verified traveler

Good hotel near city center

Posted 21 Apr 2021 on Hotels
Clean big hotel near City center, friendly staff. Pity everything closed down in hotel
Comment from Hotel Management
27 Apr 2021 by Chris Rebehn, Hotel Management
Dear Guest, we are very happy to hear that you enjoyed your stay with us. It pains us to have our services reduced to an absolute minimum, but remain hopeful that we will be able to offer our full range of products again very soon. Greetings from Lübeck, Chris Rebehn Front Office Manager
5 out of 5
by A verified traveler

Posted 13 Oct 2020
Good and pleasant,A .
Comment from Hotel Management
20 Dec 2021 by Chiho Yoshimura Front Office Agent, Hotel Management
Dear Guest, thank you very much for your fantastic feedback. We are all very happy to hear that you enjoyed your time with us and are looking forward to your next visit.
5 out of 5
by A verified traveler

Highly recommended.

Posted 22 Jul 2020 on Hotels
A great Hotel to stay. The sauna pool and other services is great.
Comment from Hotel Management
20 Dec 2021 by Best regards, Chiho Yoshimura Front Office Agent, Hotel Management
Dear Guest, thank you very much for your fantastic feedback. We are all very happy to hear that you enjoyed your time with us and are looking forward to your next visit.
4 out of 5
by A verified traveler

Posted 14 Jul 2020 on Hotels
Comment from Hotel Management
20 Dec 2021 by Best regards, Chiho Yoshimura Front Office Agent, Hotel Management
Dear Guest, thank you very much for your fantastic feedback. We are all very happy to hear that you enjoyed your time with us and are looking forward to your next visit.
4 out of 5
by A verified traveler

Short break in Luebeck

Posted 30 Oct 2019 on Hotels
Handy location near station. Short walk into centre. Bar was never open, staff were reasonably friendly. Rooms dated for the price of the stay. Nice breakfast
4 out of 5
by A verified traveler

Convenient location

Posted 17 Oct 2019 on Hotels
The hotel is in a pleasant area only a few minutes walk from the station and only a few minutes further from the town centre. The public areas are very nicely maintained, but the room is starting to show it's age. The breakfast was nice and the breakfast staff were very friendly. I originally booked for single occupancy (on admittedly a non-cancellable rate which was reasonably priced though not a bargain). My wife later decided to join me and I when asked to have the same room for dual occupancy was charged 45 euro per night (which seemed quite expensive for an extra breakfast and towel)