Ratings based on 278 Verified Reviews

4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
5 out of 5
by A verified traveler

Posted 27 Aug 2024 on Hotels
For a property that is almost 300 years old... it is clean, well maintained. But the team running the place make all the difference, they make you feel pampered. A small property with a big heart! Thank you all at Hotel Excellent.
4 out of 5
by A verified traveler

Posted 1 Jun 2024
This is an older charming hotel situated next to the water that surrounds Lubeck. Because of the age of the building, there was no air conditioning. Our room got stuffy at night. We faced a busy street, so did not want traffic noise and kept the door to the balcony closed. I suspect it would be very warm in the heat of summer. But staff were very pleasant and accommodating.
3 out of 5
by A verified traveler

Stairs

Posted 23 May 2024 on Hotels
The main drawback from this hotel was the lack of an elevator. The check in person was kind enough to carry my suitcase up the stairs to the top floor where my room was located. Room was clean with wifi included. Location on a canal with walking path/park was nice. I did not purchase breakfast.
5 out of 5
by A verified traveler

Posted 4 Feb 2024
Very central with the old city at one's fingertips. Several nice pubs and restaurants close by.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2023
5 out of 5
by A verified traveler

Family trip with a view

Posted 6 Jun 2023 on Hotels
Family trip thru Northern Germany. Great location and hotel was nice. Only 11 rooms available and we booked a room for 3 that had a pull out sofa. Room was two larger rooms, excellent view and an older bathroom. The pull out sofa was VERY hard but nicely sized. Several plugs were covered with tape and our access to balcony blocked. Water had no setting between ultra hot and cold but we managed. Location, friend service and view makes up for it all. Their food wasn’t super awesome but their drinks were great and again, sitting right by the water is a huge plus on a warm summer day. They have 2 parking spots only in an alley down the street - so arrange for that early on too!
5 out of 5
by A verified traveler

Posted 4 Dec 2022
Nice place close to everything. It is clean. Better than average older German hotel in city center .
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