Ratings based on 536 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Comfort
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Jennifer,We appreciate your feedback and are glad to hear you found comfort during your stay. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly. We hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Johanna,We appreciate you choosing our hotel for your stay and we hope you had an enjoyable time with us. Please do not hesitate to contact us directly if there is anything we can assist you with regarding your recent visit.
by A verified traveler
Posted 17 Oct 2024
Nothing
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Julio, Sorry to hear that you didn't enjoy your stay with us. We appreciate your feedback and will use it to improve our services for future guests. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 30 Sep 2024
If you like bugs, this is a great spot for you.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Brekken, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello Jon,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another fantastic stay!
by A verified traveler
Posted 28 Sep 2024
I didn’t like it there at all . I had to spray bug spray smh there was Nats on the food , towels were not clean. Didn’t look anything like what I was expecting
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Jackeline,Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we take all guest comments seriously to improve our services. Your concerns will be addressed by our team to ensure a better experience for future guests.
by A verified traveler
Posted 27 Sep 2024
Conveniently located.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello William,We are pleased to hear that you found our hotel to be conveniently located. Your feedback is greatly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 24 Sep 2024
A
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Hello Darius,Thank you for sharing your feedback with us. We value all guest comments and will use them to improve our services for future stays. We encourage you to contact our management team directly to further address any concerns you may have.
by A verified traveler
Posted 10 Sep 2024
convenient access from freeway.
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello eldon,We appreciate your feedback on the convenient freeway access during your stay. Should you have any more comments or suggestions, please feel free to reach out to our management team directly.
by A verified traveler
Posted 6 Sep 2024
Ok place to stay.
The check in was less than friendly.
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Robin,We regret to hear about your check-in experience and have shared your feedback with our team for improvement. Our goal is to ensure all guests feel welcomed and valued during their stay. We appreciate you bringing this to our attention so we can work on providing better service in the future.
