Ratings based on 922 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comfortable, affordable, and quiet hotel. Could use some remodeling/updating but very pleased with my stay.
by A verified traveler
Posted 17 Nov 2024
I liked we were able to get reservations at a reasonable rate.
by A verified traveler
Posted 12 Nov 2024
Property was clean, quiet and private
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
by A verified traveler
Posted 11 Nov 2024
Service was great. All personnel were very helpful and nice. Close to most amenities and restaurants
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
by A verified traveler
Posted 11 Nov 2024
We loved our stay at the Ashmore Inn & Suites and wished we'd discovered it earlier as we've made many trips to Lubbock. The staff shared with great pride that the property is privately owned. It may not have all of the amenities of the large luxury chain hotels but it was EXCEPTIONALLY clean, comfortable, quiet, and safe. We will definitely book again.
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable... :)
by A verified traveler
Posted 11 Nov 2024
Didn’t like the fact that the elevator was not working but nonetheless we have legs so the use of the stairs weren’t a problem
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
by A verified traveler from Sherman
Posted 11 Nov 2024
Room was very clean and close to tons of amenities like Walmart, IHOP Applebee’s, etc. great price for a game day hotel didn’t seem to overcharge too much
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
by A verified traveler
Posted 10 Nov 2024
The hotel is old and not updated at all. The toilet had minimal flushing capability. Walking down the hallway, wallpaper coming off the wall. The hotel has an odd smell, like trying to cover up something. Check out time is 12am but an employee comes knocking on your door at 930 to tell you check out time is 1100. Very strange. Do not recommend at all
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Hello, thank you for letting us know about your room and the staff. We will address your issue, and resolve any issues in the room. We appreciate your feedback, and do hope the rest of your stay was enjoyable.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Ashmore staff, Hotel Management
Thank you for your feedback...We hope your stay was pleasant and comfortable...
